verint

Engage with regional Contact Center Team and provision new Inbound and Outbound Call Flow requests by Creating ICM Scripts, Outbound Campaigns, Provisioning DID in Cisco Gateway on UAT and Production Environments and document the same adhering to Change Requests Policy.Actively Acknowledge and engage on Priority 1 issues and resolve the same within...

Engage with regional Contact Center Team and provision new Inbound and Outbound Call Flow requests by Creating ICM Scripts, Outbound Campaigns, Provisioning DID in Cisco Gateway on UAT and Production Environments and document the same adhering to Change Requests Policy. Actively Acknowledge and engage on Priority 1 issues and resolve the same within SLA....

Engage with regional Contact Center Team and provision new Inbound and Outbound Call Flow requests by Creating ICM Scripts, Outbound Campaigns, Provisioning DID in Cisco Gateway on UAT and Production Environments and document the same adhering to Change Requests Policy.Actively Acknowledge and engage on Priority 1 issues and resolve the same within...

Responsibilities : Understand & familiarize with the process, practices and ITSM platform related to Support OperationsManning Ticketing Platform and Support Email during office hours, gather relevant information from customer during initial call.Ensure that all correspondence with customers is performed in a prompt and courteous manner.Work with vendors,...

Responsibilities Understand & familiarise with the process, practices and ITSM platform related to Support Operations Manning Ticketing Platform and Support Email during office hours, gather relevant information from customer during initial call. Ensure that all correspondence with customers is performed in a prompt and courteous manner. Work with...

At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.As the Architects of Change™, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than...

About Us At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. About At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. As the Architects of Change™, we combine global expertise with local insight...

About Us At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. About At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. As the Architects of Change™, we combine global expertise with local insight...

What You'll Do: Monitor and manage real-time performance across Voice, Chat, Email, and Ticket channels to ensure SLA, queue waiting time, backlog, productivity, and operational KPIs are achieved. Perform intraday staffing and headcount management, including skilling adjustments, queue balancing, offline activity movement, and recovery planning based on...

What You'll Do: Monitor and manage real-time performance across Voice, Chat, Email, and Ticket channels to ensure SLA, queue waiting time, backlog, productivity, and operational KPIs are achieved. Perform intraday staffing and headcount management, including skilling adjustments, queue balancing, offline activity movement, and recovery planning based on...

Senior Network & Security Engineer(Network Operations and Engineering) Job SummaryWe are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role...

Job Summary:We are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross‑functional teams to ensure...

Job SummaryWe are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross-functional teams to ensure the...

## VP, Senior Voice Engineer (Unified Communications), Future Ready Technology, Group TechnologyApplylocations: Singapore - Easttime type: Full timeposted on: Posted Todayjob requisition id: WD86014**Role Summary**Responsible for designing, implementing, and supporting enterprise voice and unified communications platforms, ensuring high availability,...

## VP, Senior Voice Engineer (Unified Communications), Future Ready Technology, Group TechnologyApplylocations: Singapore - Easttime type: Full timeposted on: Posted Todayjob requisition id: WD86014**Role Summary**Responsible for designing, implementing, and supporting enterprise voice and unified communications platforms, ensuring high availability,...

## VP, Senior Voice Engineer (Unified Communications), Future Ready Technology, Group TechnologyApplylocations: Singapore - Easttime type: Full timeposted on: Posted Todayjob requisition id: WD86014**Role Summary**Responsible for designing, implementing, and supporting enterprise voice and unified communications platforms, ensuring high availability,...

Job Summary: We are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross-functional teams to ensure...

We're Hiring: Network Infrastructure Engineer!We are seeking an experienced and detail-oriented Network Infrastructure Engineer to design, implement, and maintain our enterprise network systems. The ideal candidate will have at least 6 years of hands-on experience with network architecture, troubleshooting, and optimization in a dynamic business environment....

🌟 We're Hiring: ICT Infrastructure Engineer! 🌟 Join our team as an experienced ICT infrastructure engineer and help drive the stability, scalability, and security of our technology environment. We are looking for a dedicated professional with strong expertise in designing, implementing, and maintaining enterprise-level IT infrastructure. 📍 Location:...

🌟 We're Hiring: ICT Infrastructure Engineer! 🌟 Join our team as an experienced ICT infrastructure engineer and help drive the stability, scalability, and security of our technology environment. We are looking for a dedicated professional with strong expertise in designing, implementing, and maintaining enterprise-level IT infrastructure. 📍 Location:...