verint

Engage with regional Contact Center Team and provision new Inbound and Outbound Call Flow requests by Creating ICM Scripts, Outbound Campaigns, Provisioning DID in Cisco Gateway on UAT and Production Environments and document the same adhering to Change Requests Policy. Actively Acknowledge and engage on Priority 1 issues and resolve the same within SLA....

Engage with regional Contact Center Team and provision new Inbound and Outbound Call Flow requests by Creating ICM Scripts, Outbound Campaigns, Provisioning DID in Cisco Gateway on UAT and Production Environments and document the same adhering to Change Requests Policy.Actively Acknowledge and engage on Priority 1 issues and resolve the same within...

Engage with regional Contact Center Team and provision new Inbound and Outbound Call Flow requests by Creating ICM Scripts, Outbound Campaigns, Provisioning DID in Cisco Gateway on UAT and Production Environments and document the same adhering to Change Requests Policy. Actively Acknowledge and engage on Priority 1 issues and resolve the same within SLA....

Engage with regional Contact Center Team and provision new Inbound and Outbound Call Flow requests by Creating ICM Scripts, Outbound Campaigns, Provisioning DID in Cisco Gateway on UAT and Production Environments and document the same adhering to Change Requests Policy.Actively Acknowledge and engage on Priority 1 issues and resolve the same within...

HCL Technologies Limited is seeking a Level 3 operations support engineer for Avaya Unified Communications in Singapore. You will act as the technical escalation point, troubleshoot complex issues, and drive system upgrades, migrations, and security remediations across Avaya CM, Session Manager, and Verint recording components. You will design dial plans,...

Provide Level 3 operations support for the Avaya Unified Communications platform, including Avaya Aura CM, System Manager, Session Manager, CMS, SBC, G450 Gateways, AADS, Verint Recording, SIP Trunks, ISDN PRI, and Remote Worker solutions. Responsible for complex troubleshooting, major incident management, root cause analysis, architecture review, upgrades,...

Job Description: Amazon Connect Data Migration EngineerMinimum 4+ years of experience in data migration, data engineering, or ETL development.Hands-on experience with AWS services, including Amazon S3, AWS Glue, Amazon Athena, AWS Lambda, and Amazon Transcribe.Knowledge of audio file formats, codecs, and call recording data migration.Strong Python scripting...

Provide Level 3 operations support for the Avaya Unified Communications platform, including Avaya Aura CM, System Manager, Session Manager, CMS, SBC, G450 Gateways, AADS, Verint Recording, SIP Trunks, ISDN PRI, and Remote Worker solutions. Responsible for complex troubleshooting, major incident management, root cause analysis, architecture review, upgrades,...

Role Summary Responsible for designing, implementing, and supporting enterprise voice and unified communications platforms, ensuring high availability, regulatory compliance, and optimal performance across the organisation. Key Responsibilities Design, deploy, and maintain enterprise voice platforms (e.g., Cisco CUCM, Teams Direct Routing, SBCs) Ensure...

Role Summary Responsible for designing, implementing, and supporting enterprise voice and unified communications platforms, ensuring high availability, regulatory compliance, and optimal performance across the organisation. Key Responsibilities Design, deploy, and maintain enterprise voice platforms (e.g., Cisco CUCM, Teams Direct Routing, SBCs) Ensure...

## VP, Senior Voice Engineer (Unified Communications), Future Ready Technology, Group TechnologyApplylocations: Singapore - Easttime type: Full timeposted on: Posted Todayjob requisition id: WD86014**Role Summary**Responsible for designing, implementing, and supporting enterprise voice and unified communications platforms, ensuring high availability,...

Job SummaryWe are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross-functional teams to ensure the...

Job Summary: We are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross-functional teams to ensure...

Job Summary:We are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross‑functional teams to ensure...

Job Summary: We are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross‑functional teams to ensure...

Job Summary We are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross-functional teams to ensure...

Job Summary: We are seeking a highly skilled and motivated Senior Network & Security Engineer to join our team in the Network Operations and Engineering function. The ideal candidate will play a key role in implementing and maintaining our organization's network infrastructure. The role involves working collaboratively with cross-functional teams to ensure...

## VP, Senior Voice Engineer (Unified Communications), Future Ready Technology, Group TechnologyApplylocations: Singapore - Easttime type: Full timeposted on: Posted Todayjob requisition id: WD86014**Role Summary**Responsible for designing, implementing, and supporting enterprise voice and unified communications platforms, ensuring high availability,...

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with TDCX Attractive remuneration and...

Responsibilities About the team TikTok's Customer Support team's vision is to deliver industry-leading support for our users and creators to inspire creativity and bring joy. We are looking for an experienced results oriented individual to join the team that is at the forefront of this mission.About the Role As a Workforce & Queue Management (WFQM) Analyst,...