user operation

About the Role We are looking for a User Operation Intern to support the day-to-day needs of users of our AI product and gradually grow into a broader user operations role. You will respond to user inquiries, consolidate feedback, identify recurring issues, and work with Product, Engineering, and other teams to improve the user experience, service processes,...

Where multiple locations are listed for this role, the position may be based in any of those locations, with priority determined according to the order of listing. What you'll do Serve as the primary point of contact for user questions, feedback, and escalations. Triage incoming user issues, troubleshoot, and partner with engineering and product to drive...

Where multiple locations are listed for this role, the position may be based in any of those locations, with priority determined according to the order of listing. We're looking for someone to own the relationship between our product and our users, keeping them unblocked, turning their feedback into product insights, and building systems that make every...

Trulyyy in Singapore is seeking a User Operations Associate to support users of its AI product. You will manage inquiries, investigate issues, and coordinate with Product and Engineering to resolve problems.The role emphasizes user-focused communication, feedback consolidation, and reporting to inform product decisions. Strong English and Mandarin skills are...

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler. Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination. We operate a...

We are looking for a User Operation Specialist to support the day-to-day needs of users of our AI product and gradually grow into a broader user operations role. You will respond to user inquiries, consolidate feedback, identify recurring issues, and work with Product, Engineering, and other teams to improve the user experience, service processes, and...

Where multiple locations are listed for this role, the position may be based in any of those locations, with priority determined according to the order of listing.Our users are doing things with autonomous agents that nobody has done before, which means they hit problems nobody has documented. Sitting between those users and the product team is one of the...

Position Overview We are looking for a User Operations Specialist in Singapore to be the voice of our players. In this role, you will dive into player issues, analyze feedback, and transform insights into meaningful improvements that enhance the overall gaming experience. If you're empathetic, detail-oriented, and passionate about putting players first, we'd...

We’re looking for a Client Support Manager to lead our User Operations team and make sure every Coinhako user gets fair, accurate and timely support. You’ll manage a team and handle escalated client issues, dig into root causes with teams across the business. You’ll also drive improvements such as AI-enabled service tools. The role carries ownership of...

We’re looking for a Client Support Manager to lead our User Operations team and make sure every Coinhako user gets fair, accurate and timely support. You’ll manage a team and handle escalated client issues, dig into root causes with teams across the business. You’ll also drive improvements such as AI-enabled service tools. The role carries ownership of...

We’re looking for a Client Support Manager to lead our User Operations team and make sure every Coinhako user gets fair, accurate and timely support. You’ll manage a team and handle escalated client issues, digging into root causes with teams across the business. You’ll also drive improvements such as AI-enabled service tools. The role carries...

We’re looking for a Client Support Manager to lead our User Operations team and make sure every Coinhako user gets fair, accurate and timely support. You’ll manage a team and handle escalated client issues, digging into root causes with teams across the business. You’ll also drive improvements such as AI-enabled service tools. The role carries...

We’re looking for a Client Support Manager to lead our User Operations team and make sure every Coinhako user gets fair, accurate and timely support. You’ll manage a team and handle escalated client issues, dig into root causes with teams across the business. You’ll also drive improvements such as AI-enabled service tools. The role carries ownership of...

We’re looking for a Client Support Manager to lead our User Operations team and make sure every Coinhako user gets fair, accurate and timely support. You’ll manage a team and handle escalated client issues, dig into root causes with teams across the business. You’ll also drive improvements such as AI-enabled service tools. The role carries ownership of...

We are looking for a User Operations Specialist in Singapore to be the voice of our players. In this role, you will dive into player issues, analyze feedback, and transform insights into meaningful improvements that enhance the overall gaming experience. If you’re empathetic, detail-oriented, and passionate about putting players first, we’d love to have...

Simular Inc. is seeking a skilled professional for product operations and customer success. You will serve as the main contact for user questions, triage issues with engineering, and help shape the product roadmap through data-driven insights. You will design and maintain support workflows, build knowledge bases, and pursue automation opportunities using AI...

Responsibilities Monitor and analyze server user and gameplay trends to identify opportunities to sustain and grow the player base and improve player engagement. Plan and execute end-to-end large-scale campaigns to engage players and improve activeness,including in-game event planning, configuration requests, related marketing planning, material production,...

1.Build & optimize standardized, replicable overseas user service SOP and system. 2.Collect overseas user feedback via foreign languages, coordinate teams to resolve issues. 3.Mine user pain points & localization needs, support product optimization & regional adaptation. 4.Iterate service processes & knowledge base to improve team efficiency &...

1.Build & optimize standardized, replicable overseas user service SOP and system.2.Collect overseas user feedback via foreign languages, coordinate teams to resolve issues.3.Mine user pain points & localization needs, support product optimization & regional adaptation.4.Iterate service processes & knowledge base to improve team efficiency &...

1.Build & optimize standardized, replicable overseas user service SOP and system.2.Collect overseas user feedback via foreign languages, coordinate teams to resolve issues.3.Mine user pain points & localization needs, support product optimization & regional adaptation.4.Iterate service processes & knowledge base to improve team efficiency &...