support engineer

We are seeking a proactive and customer-oriented IT Support Engineer to provide Level 1 and Level 2 technical support and ensure the smooth operation of the organisation's end-user technology, IT assets, and workplace infrastructure. The successful candidate will support employees across the APAC region, manage day-to-day IT operations, coordinate...

Job Highlights Work Life Balance MindsetGreat Opportunities for Learning & Career AdvancementOpportunities for Attending Training & Conferences Job Description The primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment. This position works extensively in the server environment. The...

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG...

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive...

If you are looking to excel and make a difference, take a closer look at us…Key Responsibilities1. IT Asset & Lifecycle ManagementEnd-to-End Asset Tracking: Manage the inventory for all user devices (laptops, desktops, printers, IP telephones), shared devices (device for common usage), and branch-specific hardware. Accountable for all IT assets....

RESPONSIBILITIESSpecialize in IT related troubleshooting, system setup, upgrading and maintenanceStrong IT skills, particularly in MS Windows, MS Server, MacOS and related Hardware etc.Good knowledge in Networking, Printer, Domain, AD Server managementAble to maintain normal day-to-day operation of multiple application systemsKeep a good record of...

DESKRIPSI PEKERJAAN Respond to cases via multiple channels such as hotline, email, online forms, chatbot, portal or case management system. Perform basic troubleshooting based on SOP and guides Escalate tickets to next level and ensure resolution within Service Level Agreement Ensure that all customer queries and any follow-up interactions are logged into...

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue. Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan. We are...

Responsibilities: Provide 24x7 1st level support (12hrs shift helpdesk & onsite) for DXC Support Teams, Clients and Client’s 3rd Parties VendorsProvide 1st level troubleshooting to customers.Respond to customer calls in a professional and courteous mannerResponsible for logging calls and ensure all calls contain clear problem description, resolution and...

Responsibilities Maintain shared drive for internal staff, servers, and Microsoft Exchange. Maintaining IT assets inventory (hardware/software) including HQ Firewall, router, switch, network. Maintain all the network and network equipment such as mega-pop and router. LAN cabling and setup all the IP and DNS. IT Infrastructure and operations support for...

EmiNET, EmiNET is a regional Managed Service Provider in IT, networking and wireless infrastructure, Cybersecurity, Cloud base solutions, HQ in Singapore and subsidiaries in Malaysia, Indonesia and Thailand and Vietnam. We are a strategic partner and reseller of Antlabs, Avaya, Alcatel-Lucent, Cisco and Cisco Meraki, Dell, HPE Aruba, Huawei, Lenovo,...

Description The IT Support Engineer is responsible for providing remote and onsite support to all computer users, delivering 1st level support and resolution to all reported issues and queries related to IT hardware and software. The IT Support Engineer will assist the IT Infrastructure Manager to maintain, support and optimize key functional areas such as...

Our client, one of Asia-Pacific’s leading organizations is looking for: IT Support Engineer Responsibilities Monitor and manage support mailboxes, ensuring timely response and resolution of user requests Log, track, and manage support tickets through to resolution, ensuring SLAs are met Triage incoming issues, categorised by priority and platform,...

Role Overview The day-to-day focus of this role is the hands-on setup, delivery, and troubleshooting of our digital signage hardware and CMS software solutions. You will split your time between preparing systems in the office, responding to client support tickets within strict SLA timelines, and heading out on-site for deployment and emergency...

Responsibilities Manage the performance of services to customers. Ensure that service levels are achieved in line with contracts and that customers expectations are met or exceeded. Ultimate responsibility for ownership of all customers incidents or logged service requests. Track the incidents to conclusion in line with SLAs and quality standards. ...

If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities IT Asset & Lifecycle Management End-to-End Asset Tracking: Manage inventory for all user devices (laptops, desktops, printers, IP telephones), shared devices, and branch-specific hardware. Accountable for all IT assets. Procurement & Disposal: Assist in...

Base pay range Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra...

Overview Responsibilities Collaborates with others to resolve difficult facility incidents Effectively collaborates within the department; may mentor team members on skilled maintenance activities Acts as a mentor to others in resolving incidents Performs advanced troubleshooting & support complex infrastructure projects Performs Root Cause Analysis (RCA)...

Responsibilities Specialize in IT related troubleshooting, system setup, upgrading and maintenance Strong IT skills, particularly in MS Windows, MS Server, MacOS and related Hardware etc. Good knowledge in Networking, Printer, Domain, AD Server management Able to maintain normal day-to-day operation of multiple application systems Keep a good record of...

DUTIES AND RESPONSIBILITIES Provide on-site and/or remote technical assistance to customers, diagnosis and troubleshooting of technical problems Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.) Windows OS, AD, Office 365, Intune configuration and administration, patching & file server...