service design

Role OverviewWe are seeking an experienced Service Designer to shape the digital experience of a next-generation Facilities Management (FM) platform. You will work closely with product managers, engineers, AI specialists, business stakeholders, and end users to understand operational needs, identify pain points, and design intuitive and effective service...

Roles & Responsibilities Overview This role focuses on bridging the gap between ambiguous business concepts and buildable digital product requirements. You will lead generative discovery with agency teams to unearth how they currently process information, where workflows break down, and how structured clarity is achieved. Your insights will directly shape...

Overview This role focuses on bridging the gap between ambiguous business concepts and buildable digital product requirements. You will lead generative discovery with agency teams to unearth how they currently process information, where workflows break down, and how structured clarity is achieved. Your insights will directly shape the design, architecture,...

Job DescriptionThe successful incumbent will be part of the Customer & Design team in our Customer Experience Division. He/she will design initiatives to elevate SIA's customer experience (CEx) and reinforce SIA's customer centric culture.Key ResponsibilitiesLead / manage projects related to CEx design, ensuring timely execution and measurable outcomes....

Overview This role focuses on bridging the gap between ambiguous business concepts and buildable digital product requirements. You will lead generative discovery with agency teams to unearth how they currently process information, where workflows break down, and how structured clarity is achieved. Your insights will directly shape the design, architecture,...

NCSis a leading technology services firm thatoperatesacross the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of...

Project Overview The project explores how to help agency teams move from ambiguous business ideas and scattered information towards clear, buildable requirements for digital products. The insights generated from this work will directly inform the design of a digital tool or AI-assisted agent intended to support the requirements discovery and definition...

Project Overview The project explores how to help agency teams move from ambiguous business ideas and scattered information towards clear, buildable requirements for digital products. The insights generated from this work will directly inform the design of a digital tool or AI-assisted agent intended to support the requirements discovery and definition...

Project Overview The project explores how to help agency teams move from ambiguous business ideas and scattered information towards clear, buildable requirements for digital products. The insights generated from this work will directly inform the design of a digital tool or AI-assisted agent intended to support the requirements discovery and definition...

Project Overview The project explores how to help agency teams move from ambiguous business ideas and scattered information towards clear, buildable requirements for digital products. The insights generated from this work will directly inform the design of a digital tool or AI-assisted agent intended to support the requirements discovery and definition...

The project explores how to help agency teams move from ambiguous business ideas and scattered information towards clear, buildable requirements for digital products. The insights generated from this work will directly inform the design of a digital tool or AI-assisted agent intended to support the requirements discovery and definition process. This role...

We are looking for UX Designer to be part of a cross-functional team working on internal AI and Visitor Management initiatives within government agencies!Competitive salary package & employment benefits (up to 24 days leave + medical insurance)Work location: Pasir Panjang (hybrid work arrangement)Positive working environment and great exposure on government...

Job Responsibilities Conduct user research and discovery with agency teams to understand current processes, needs and challenges.Map end-to-end workflows from initial business ideas to defined requirements, identifying gaps, friction points and unmet needs.Synthesise research findings into actionable insights, design principles and requirements.Develop and...

Run discovery with agency teams to understand how they form ideas, gather information and define requirements for digital products Map the full process from business idea to defined requirement, and spot where teams get stuck, lose information or diverge Find patterns, pain points and unmet needs across teams, and turn them into clear insights Turn findings...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...

We are seeking a UX Researcher and Service Designer to help shape digital products and services from the ground up. You will lead discovery initiatives, uncover user and organisational needs, map complex processes, and translate research findings into actionable insights, service improvements, and future product opportunities. Key Responsibilities Conduct...

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital...

We are looking for UX Designer to be part of a cross-functional team working on internal AI and Visitor Management initiatives within government agencies! Competitive salary package & employment benefits (up to 24 days leave + medical insurance) Work location: Pasir Panjang (hybrid work arrangement) Positive working environment and great exposure on...

Role Overview We are seeking an experienced Service Designer to shape the digital experience of a next-generation Facilities Management (FM) platform. You will work closely with product managers, engineers, AI specialists, business stakeholders, and end users to understand operational needs, identify pain points, and design intuitive and effective service...