level 1 desktop support

ResponsibilitiesPerformed Desktop Support services to usersThis includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.Perform imaging/re-imagingPerform tech refresh on devicesPerform asset inventoriesPerform technical...

About the roleProvide first-line support for laptop hardware, Windows and software issues. Resolve routine requests promptly, keep support records accurate and escalKey responsibilitiesProvide first-level support for Windows, laptop hardware and approved software.Install and configure Windows software and assist users with basic system settings.Diagnose...

About the roleProvide responsive first- and second-level onsite IT support during a defined cover period. Assist VIP users, including traders, and coordinate with technology teams to protect daily business continuity.Key responsibilitiesAct as the onsite contact forL1 and L2 end-user incidents and service requests throughout the agreed...

ITCAN PTE. LIMITED in Singapore is seeking an IT Support Engineer / IT Support Technician to provide basic technical support to users and assist with daily IT operations.You will troubleshoot hardware, software, and network issues, install and maintain desktops, laptops, printers, and other IT equipment, support Windows and Office, and assist with email and...

COMPANY DESCRIPTION Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of 'Using technology to promote social progress, economic development and become a global customer preferred partner' and our concept of...

This is an exciting opportunity to support a regional technology environment while working closely with Group IT to deliver corporate IT initiatives, strengthen cybersecurity, and provide exceptional technical support across multiple countries. If you enjoy solving complex technical challenges, working with cloud technologies, and contributing to a secure...

RecruitFirst is seeking an entry-level IT support candidate for a contract-based role in Singapore. The position involves desktop troubleshooting, equipment deployment and end-user support with practical exposure to IT tasks.Diploma or degree in IT or related fields is preferred, and prior work experience is not required. The role requires commuting between...

STAFFKING PTE. LTD. is seeking an entry-level IT Support Technician in Singapore to diagnose and resolve hardware and software issues on IT devices. The role includes troubleshooting, maintenance, and collaborating with 3rd party vendors, with training provided during onboarding. The position offers 5 days of work with office hours and opportunities to learn...

Alphaeus Pte Ltd in Singapore is seeking a Desktop Support Engineer to be the first contact for customers, delivering prompt desktop support and ensuring compliance with IT standards. You will handle imaging, inventories, and escalation to vendors as needed. The ideal candidate has at least 1 year in desktop support, knowledge of Windows 10 and Office 365,...

Alphaeus Pte Ltd in Singapore is seeking a Desktop Support Engineer to be the first contact for customers, delivering prompt desktop support and ensuring compliance with IT standards. You will handle imaging, inventories, and escalation to vendors as needed. The ideal candidate has at least 1 year in desktop support, knowledge of Windows 10 and Office 365,...

Company OverviewFounded in 2013, MQ Solutions & Services builds lasting business relations by upholding Moral Quotient—understanding right from wrong and acting on core values—in Information and Communication Technology.Job SummaryProvide on-site IT support by troubleshooting and resolving desktop PC and printer issues, deploying hardware and software,...

NCS Pte Ltd is seeking an experienced Level 2 Desktop Support professional to handle escalated IT issues and provide remote assistance to a large enterprise client base in Singapore.You will resolve software, sign-in, and network issues, using tools like BeyondTrust and Software Center. The role emphasizes knowledge sharing, shift coverage, and SLA...

5G-Starlink Pte. is seeking a capable IT support assistant to handle basic desktop, laptop, and software troubleshooting on Windows platforms, in our Singapore office.You will escalate complex issues to senior teams and vendors, and you should communicate clearly in English and maintain a positive attitude as you follow simple instructions.Ideal for someone...

We are seeking service-oriented EUC Level 1 IT Support Engineers to provide daily IT support to end users. Responsibilities include troubleshooting, desktop and software support, Microsoft 365, IT asset management, and employee onboarding and offboarding. Candidates should be hands-on, enjoy resolving IT issues, and be comfortable working on-site with the IT...

Alphaeus Pte Ltd is seeking a Desktop Support Engineer on a 1-year contract in Singapore. You will perform troubleshooting, respond to incidents, provide status updates, handle service requests, and monitor SLAs for client platforms.You will participate in platform implementation/upgrade projects, conduct tool evaluations, offer technical advice, manage...

ITCAN PTE. LIMITED is seeking an IT Helpdesk Level 1 support specialist in Singapore to act as the first contact for IT incidents and requests. You will provide basic technical assistance across hardware, software, OS, and connectivity issues, and assist users with password resets and account access.You will log and track tickets in the ITSM system and help...

Position Details Salary: $2,600 monthly basic + $800 completion bonus Contract: 1 November 2026–31 March 2027 Location: Main office near Tanjong Pagar MRT, with deployment to client sites at Pasir Panjang or Bugis Working hours: Monday–Friday, 9am–6pm Vacancies: 3 About the Role Start your IT support career with practical exposure to desktop...

Responsibilities: Provide Level 1 technical support for operational and system-related issues Monitor and support daily operations to ensure smooth service delivery Work closely with internal teams and workshop mechanics across Singapore to coordinate and resolve technical issues Perform basic troubleshooting, issue logging, escalation, and follow-up Assist...

Benefits: Salary $2300 - $2800 5 Days, office hours Island wide hiring (West/ Tekong Island) Entry/ Junior level, training provided Job Scope: Diagnose and resolve hardware and software issues related to IT devices. Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported...

JuniorEngineer(Level1)-Frontline&BasicITSupport Rolelevel:Level1(FrontlineSupport) Typicalexperience:0–2years Reportingto:ServiceDeliveryLead/CustomerSuccessLead(asassigned) Workmodel:Onsite/Remote/Hybrid(basedoncustomerdeployment);mayrequirerosterforafter-office support where contracted Rolepurpose Provide frontline end-user support across devices, core...