it support

Role & Responsibilities To support the Group on various IT requirements that includes to design, deploy and maintain IT solutions that include infrastructure, applications and mobile computing devices which are delivered through Desktop Management Services. Deliver top notch support services to the VIPs / top management executives as well as Home...

Role & Responsibilities To support the Group on various IT requirements that includes to design, deploy and maintain IT solutions that include infrastructure, applications and mobile computing devices which are delivered through Desktop Management Services. Deliver top notch support services to the VIPs / top management executives as well as Home...

Job Description & Requirements: Provide first-line support to users for hardware, software, and networking issues. Install, configure, and maintain computer systems and networks. Troubleshoot system and network problems, diagnosing and resolving hardware/software faults. Perform routine maintenance and updates for Microsoft systems including Windows OS,...

Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining the complete IT infrastructure (computer systems, security, networks, etc) Responding in a timely manner to service issues and requests Providing technical support across the company Setting up accounts for new users Troubleshooting and...

About the role Lead and manage the customer support team in providing timely first-level IT support for POS-related issues through phone, ticketing systems, remote support, and on-site service when required, including basic troubleshooting and issue resolution. Key responsibilities Manage support schedules and coverage to ensure smooth service during...

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to...

Responsibilities Implementation, commissioning and training of Aptsys' products for customers. Setup of network and Wi-Fi infrastructure as required. Handle level 1 customer support tactfully of inbound calls, email enquiries and on-site visits. Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues. Ensure that customer feedback,...

Carry out repairs, upgrades, and hardware installs. Keep a precise record of every IT asset. Aid in the implementation of new software and hardware. Offer Level 1 and Level 2 Technical Assistance: Act as the initial point of contact for all phone, email, and in-person inquiries pertaining to IT. Identify and fix technical issues with mobile devices,...

Main Responsibilities Administer and support Cisco Meraki networking, including wireless. Manage Microsoft 365, Entra ID, Active Directory, Intune, and Tanium environments. Support Windows Server infrastructure, including DNS, DHCP, Group Policy, and file services. Troubleshoot desktop, server, network, and connectivity issues. Support backup and...

Responsibilities 1. Technical Support & Troubleshooting Provide first-level support for hardware, software, email, and network-related issues. Diagnose and resolve desktop, laptop, printer, and peripheral problems. Install and configure computers, operating systems, and office applications. Support remote users and project sites when required. ...

Main Responsibilities Administer and support Cisco Meraki networking, including wireless. Manage Microsoft 365, Entra ID, Active Directory, Intune, and Tanium environments. Support Windows Server infrastructure, including DNS, DHCP, Group Policy, and file services. Troubleshoot desktop, server, network, and connectivity issues. Support backup...

This role will be responsible for providing technical assistance and support to EUC users and ensuring the smooth operation. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a customer-focused attitude. This is a field support role. Responsibilities: Provide system administration and support...

About the role Lead and manage the customer support team in providing timely first-level IT support for POS-related issues through phone, ticketing systems, remote support, and on-site service when required, including basic troubleshooting and issue resolution. Key responsibilities Manage support schedules and coverage to ensure smooth service...

Implementation, commissioning and training of Aptsys' products for customers. Setup of network and Wi-Fi infrastructure as required. Handle level 1 customer support tactfully of inbound call, email enquiries and on-site. Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues. Where necessary, ensure that customer feedback,...

A) End-User & Desktop Support Provide Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals. Configure, deploy, and troubleshoot Windows systems. Install, configure, and support printers, scanners, and related hardware. Set up and troubleshoot mobile devices (iOS and Android), including email and security...

Job Responsibilities Provide day-to-day IT support to employees and troubleshoot hardware, software, network and system issues. Set up and maintain computers, laptops, printers, mobile devices and other IT equipment. Install, configure and update software, applications and operating systems. Manage user accounts, access rights and basic IT...

Job Description Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components Resolve Level 1 and 2 computer or application issues to local and remote users Escalation of Level 3 Application Issues to third-party vendors Provide guidance and recommendations to...

Job purpose To monitor and maintain the networks, application software and hardware systems in the company providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs. Duties and responsibilities Providing first-level helpdesk and end-user support. . Installing and...

Job Description Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components Resolve Level 1 and 2 computer or application issues to local and remote users Escalation of Level 3 Application Issues to third-party vendors Provide guidance and recommendations to...

Job purpose To monitor and maintain the networks, application software and hardware systems in the company providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs. Duties and responsibilities Providing first-level helpdesk and end-user support. . Installing and...