incident problem change manager

Crédit Agricole CIB in Singapore seeks a senior ITSM RUN Service Lead to oversee RUN Incident, Problem and Change Management in a challenging, multicultural environment. You will provide direction to RUN teams, ensure processes align with Group policies, controls and service levels, and report operational performance to senior management. The role...

Crédit Agricole CIB is seeking a Senior ITSM RUN Service Lead to oversee RUN Incident, Problem and Change Management in a multicultural environment. You will lead Incident, Problem and Change teams, ensuring consistent execution of ITSM practices, governance, and service delivery across the RUN functions. The role includes directing managers, coaching, and...

Crédit Agricole in Singapore seeks a senior ITSM RUN Service Lead to join the Control Tower. The role oversees RUN Incident, Problem and Change Management, ensuring practices align with Group policies, controls, service levels and standards. You will lead Incident, Problem and Change Managers, provide direction, coaching and escalation support, and drive...

Overall IT experience of 8 years or more, preferably in IT operations, production support, application support, infrastructure support, IT service management, or service governance. Hands-on experience with incident management, problem management, Major IncidentManagement, Service Operations or ITSM governance activities. Strong understanding of ITIL...

Key ResponsibilitiesManage and improve Incident and Problem Management processes in line with Group ITSM policies and standards.Ensure consistent incident classification, prioritisation, escalation, resolution, and closure.Define and monitor standards for root cause analysis, corrective actions, and preventive measures.Support major incident governance,...

Overall IT experience of 8 years or more, preferably in IT operations, production support, application support, infrastructure support, IT service management, or service governance. Hands-on experience with incident management, problem management, Major IncidentManagement, Service Operations or ITSM governance activities. Strong understanding of ITIL...

Role & ResponsibilitiesLead and govern Incident and Problem Management processes in alignment with global ITSM (Information Technology Service Management) standards. Drive process improvements, compliance, reporting, automation, and operational excellence initiatives. Oversee major incident governance, escalation management, post-incident reviews, and...

Key ResponsibilitiesManage and improve Incident and Problem Management processes in line with Group ITSM policies and standards.Ensure consistent incident classification, prioritisation, escalation, resolution, and closure.Define and monitor standards for root cause analysis, corrective actions, and preventive measures.Support major incident governance,...

Overall IT experience of 8 years or more, preferably in IT operations, production support, application support, infrastructure support, IT service management, or service governance. Hands-on experience with incident management, problem management, Major IncidentManagement, Service Operations or ITSM governance activities. Strong understanding of ITIL...

Overall IT experience of 8 years or more, preferably in IT operations, production support, application support, infrastructure support, IT service management, or service governance. Hands-on experience with incident management, problem management, Major IncidentManagement, Service Operations or ITSM governance activities. Strong understanding of ITIL...

Overall IT experience of 8 years or more, preferably in IT operations, production support, application support, infrastructure support, IT service management, or service governance. Hands-on experience with incident management, problem management, Major IncidentManagement, Service Operations or ITSM governance activities. Strong understanding of ITIL...

Role & ResponsibilitiesLead and govern Incident and Problem Management processes in alignment with global ITSM (Information Technology Service Management) standards.Drive process improvements, compliance, reporting, automation, and operational excellence initiatives.Oversee major incident governance, escalation management, post-incident reviews, and...

CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK is seeking a Senior ITSM RUN Service Lead to command the RUN Incident, Problem and Change Management practices in a challenging, multicultural environment in Singapore. You will oversee incident resolution, root-cause investigations, and change governance while driving improvements across IT operations. The role...

CIMB Singapore is seeking an experienced IT Change Manager to plan, review and govern change windows across all IT systems, balancing business availability with delivery demands. You will act as the single point of contact and gatekeeper for all IT change requests from intake through post-implementation review. In addition, you will manage the end-to-end...

BlackRock is seeking an Incident and Problem Manager to join the Service Management team in Singapore. You will lead end-to-end incident management, drive cross-functional collaboration, and chair resolution meetings across global IT teams. The role requires strong leadership, data-driven analysis, and familiarity with cloud platforms and monitoring tools....

1. Job Summary Houston Skilled Consultancy is seeking a detail-oriented and analytical IT Service Management Analyst – Incident and Problem Processes to support and improve IT service delivery through effective incident management, problem management, root cause analysis, and continuous service improvement. The successful candidate will play an important...

GMP Technologies (S) Pte Ltd in Singapore is seeking a Problem Manager (Banking) to establish and lead the organization’s problem management framework, coordinate root-cause investigations, and drive effective problem resolution across distributed IT teams.The role emphasizes managing problem records, updating the Known Error Database, and delivering...

VP, Incident and Problem Management, Technology Group Location: Singapore, SG Job Function: Technology Group Job Type: Permanent GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you...

Propel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III – Incident & Problem Manager in Employee Platforms Production Management, you will own and drive incident calls collaborating with technical resolvers, production management, application development. Encourage a...

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III – Incident & Problem Manager in Employee Platforms Production Management, you will own and drive incident calls collaborating with technical resolvers, production management, application development. Encourage a...