Jobs: incident manager

Key Responsibilities: Manages technology incidents impacting businesses Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in...

Manages technology incidents impacting group businesses. Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation, and management reporting...

Roles & ResponsibilitiesResponsibilitiesLead and coordinate response to major incidents, minimizing disruption and ensuring swift resolution Collaborate with technical teams, experts, and leadership to assess impact and prioritize actions. Some of the technical teams include Velocity, Aria, OpenNet; understanding of their...

ResponsibilitiesLead and coordinate response to major incidents, minimizing disruption and ensuring swift resolutionCollaborate with technical teams, experts, and leadership to assess impact and prioritize actions. Some of the technical teams include Velocity, Aria, OpenNet understanding of their functionalities is neededEstablish communication channels to...

ResponsibilitiesLead and coordinate response to major incidents, minimizing disruption and ensuring swift resolutionCollaborate with technical teams, experts, and leadership to assess impact and prioritize actions. Some of the technical teams include Velocity, Aria, OpenNet understanding of their functionalities is neededEstablish communication channels to...

Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries,...

Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries,...

Job Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak...

Key Responsibilities•Manages technology incidents impacting UOB group businesses•Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management...

Roles & ResponsibilitiesAbout UsAt Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and...

Position OverviewThis is an important role for Service Delivery team. The Assistant Manager for Service Management will plan, manage and deliver operations with ITSM methodology, primarily focusing on Incident & problem management. In addition, he/she needs to support other Service Management processes such as Service Request and Change Management.Role...

Key Responsibilities• Manages technology incidents impacting UOB group businesses• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and...

Role: IT Incident & Problem Manager (Banking)The Incident and Service Level Manager Analyst is the primary IT resource to monitor incidents, track problems and ensure SLA's are correct in place and followed. The Incident analyst will work closely with his counterparts from other locations.KEY FEATURES OF THE POSITION . Ensure major incidents are resolved...

Roles & ResponsibilitiesRole: IT Incident & Problem Manager (Banking)The Incident and Service Level Manager Analyst is the primary IT resource to monitor incidents, track problems and ensure SLA’s are correct in place and followed. The Incident analyst will work closely with his counterparts from other locations.KEY FEATURES OF THE POSITION •...

Roles & ResponsibilitiesRequirementExperience of 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Bachelor’s degree in Business, Computer Science, or related discipline required. ITIL certification is a must Past/current experience as a Manager- preferred. Excellent English communication skills (written and...

Roles & ResponsibilitiesWorking for Financial institution, you will be part of Service delivery team performing Senior Incident Manager roleAs a Major Incident Manager, you will take ownership of ensuring technology services from minimal disruptions, and other service impacts by leading service delivery teams restore services quickly, safely and...

Working for Financial institution, you will be part of Service delivery team performing Senior Incident Manager roleAs a Major Incident Manager, you will take ownership of ensuring technology services from minimal disruptions, and other service impacts by leading service delivery teams restore services quickly, safely and sustainably.Through education and...

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively. You will join our Quality department and become...

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively. You will join our Quality department and become...

Job Responsibilities:Lead the Application Support Teams, coach and ensure team members focus on their parts of incident response and resolution process.Oversee the recovery process and establish a clear chain of authority and responsibility.Responsible for case management and collecting & analysing of information on risks to prevent recurrence.Work with...