helpdesk support jobs in Toa Payoh

Recruit Express Pte Ltd is seeking a customer service professional for a 1-year contract at Alexandra/Pasir Panjang. You will handle inbound calls for accounts servicing, campaigns and product enquiries, and support helpdesk queries. You will ensure compliance, complete transactions with accuracy, and assist on projects as assigned. Shift work including...

Key Responsibilities Manage IT security, vulnerability remediation, and patch management for end-user devices. Support Microsoft Intune, Microsoft 365, SharePoint, and Copilot environments. Analyze helpdesk tickets and device metrics to identify recurring issues and drive improvements. Enhance AI-driven helpdesk workflows and...