guest services manager

Company Description At Company Description At Pullman Singapore Orchard, progress is woven into every experience we create — from our fashion-inspired rooms and suites to our vibrant dining destinations, wellness spaces, dynamic event venues, and one-of-a-kind urban beach club atmosphere. More than a 5-star hotel, we are a bold, design-led destination...

Job DescriptionTo direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy.To assist in checking in / out of...

Oversee daily guest services operations to ensure smooth, efficient service deliveryLead, train, schedule, and supervise guest service staffHandle guest enquiries, feedback, and service recovery professionallyMaintain high service standards and ensure compliance with company SOPsCoordinate with other departments (housekeeping, F&B, operations) to meet guest...

HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience....

57 EMPLOYMENT AGENCY PTE. LTD. is seeking an Operations assistant to help manage daily operations, supervise workflow, and support sales initiatives. You will work with the team to ensure service quality and efficient processes in a fast-paced environment.The role requires flexibility to work shifts, including nights, weekends, and public holidays, and a...

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....

YU YA WELLNESS in Singapore is seeking a Manager (full-time) who can serve both male and female clients with a customer-service focus and a drive for sales. The ideal candidate is target oriented, a team player with excellent communication and interpersonal skills, and well-groomed in appearance.The role includes preparing necessary treatment products, stock...

Moxy Hotels in Singapore seeks a Property Manager on Duty to oversee all operations, ensuring top-tier hospitality and service. You’ll represent property management in guest-relations scenarios and direct guest flow in the lobby, tracking service issues as the Guest Relations Manager.The role demands strong leadership, a focus on guest satisfaction, and...

SIDEWAY ENTERTAINMENT PTE. LTD. in Singapore seeks an experienced hospitality supervisor to lead guest services and staff development. You will design and enforce operating procedures to deliver consistent, high-quality service and manage daily operations to maximize guest satisfaction. You will oversee pre-shift briefings, monitor performance, and foster...

Job Highlights Dynamic work environment Open and collaborative culture Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home...

Security Supervisor/Assistant Guest Services Manager (Security) Mandarin Oriental, Singapore is looking for a Security Supervisor/Assistant Guest Services Manager to join our Security team. Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?...

Accor in Singapore seeks an Assistant Guest Services Manager to lead daily operations, manage group movements, and ensure smooth traffic flow during peak periods. You will mentor the Guest Services team, audit service standards, and actively handle VIP arrivals and departures to elevate the guest experience. The role requires tertiary hotel education and at...

Location at Joo Chiat RoadHost & Guest Relations ManagerResponsibilitiesManage reservations, calls, WhatsApp enquiries and guest requests promptly.Welcome guests and manage seating, walk-ins and table turnover.Maximise bookings and maintain guest profiles, including preferences, allergies and special occasions.Lead and train Guest Relations Executives to...

Financial Returns Participate in the preparation of the annual departmental operating budget. Monitor budget and control expenses with a focus on increasing productivity. Analyze financials to drive revenues, future profitability, and maximum return on investment. To assist in the hotel's revenue growth by leveraging on the company's systems &...

EDITION Hotels at 38 Cuscaden Road, Singapore 249731 is seeking a Front Desk/Guest Services Associate to ensure smooth check-in, accurate guest accounts, and secure payment handling. You will support daily operations, uphold our service standards, and assist guests with requests to create a memorable stay.The role requires attention to detail, strong...

Financial Returns Participate in the preparation of the annual departmental operating budget. Monitor budget and control expenses with a focus on increasing productivity. Analyze financials to drive revenues, future profitability, and maximum return on investment. To assist in the hotel's revenue growth by leveraging on the company's systems &...

Fairmont Singapore & Swissôtel The Stamford is seeking a proactive Guest Services Supervisor to manage daily operations, plan group movements, and oversee lobby and driveway activities. You will coordinate with event organizers, ensure smooth check-in/out, and lead a team to deliver personalized guest experiences. The role requires tertiary education and...

About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. Job Description You will support the daily guest service operations in...

About UsCapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.Job DescriptionYou will support the daily guest service operations in our...

ResponsibilitiesManage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground.Review and implement the standard operating procedures (SOPs) and corporate standards and guidelines, ensuring that the department adheres to them.Ensure employees receive skills...