Jobs: guest services agent

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate...

JOB SCOPE As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories. The role will require you to...

JOB SCOPE Overview Join us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job Responsibilities As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are...

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group's signature brands - COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept...

Job Responsibilities1. Performs the check-in and check-out process in a friendly and efficient manner.2. Performs cashiering duties.3. Responsible for the issuance of guest room keys.4. Performs blocking of rooms.5. Coordinates with Housekeeping team on room status.6. Responsible for updating of guest data and other information in the Opera PMS system.7....

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay. Key Responsibilities: Check-In/Check-Out: Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay. Key Responsibilities: Check-In/Check-Out: Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Job DescriptionAll basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentEffective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set...

As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of...

JOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job ResponsibilitiesResponsible for the...

Job Responsibilities Perform thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning. Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done. Response to guest requests and be able...

Job Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities:Address guest inquiries and requests promptly...

JOB SUMMARYDirectly responsible to the Banquet Manager for the performance of all hourly banquet food and beverage servers and is the personal representative of all Singapore Marriott Tang Plaza Hotel to banquet guests. As such, is expected to coordinate all aspects of room or facilities set-up and food and beverage service so that all efforts are directed...

Roles & ResponsibilitiesJob Duties & Responsibilities · Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of...

Our esteemed client, a luxury hotel located at the heart of Singapore, is seeking passionate Fresh Graduates to join their Guest Relations team. If you have a passion for hospitality and customer service, we invite you to apply now, and we will arrange a session to share more about the role with youResponsibility:Greet guests upon arrival and provide a warm...

Job HighlightsBe part of a dynamic teamCareer progression opportunitiesHotel is located centrally and near MRTResponsibilitiesAssist guests with check-in and check-out as well as other Guest Service-related duties.Coordinate and work closely with Housekeeping and Facilities team to ensure on the overall quality of guest experience.Assist with any guest's...

Job DescriptionAble to perform guest check-in/check-out and cashier dutiesEnsure sufficient guest rooms and perform rooms block when necessaryHandling guest inquiries with knowledge and ensure the safety of customersManage customer satisfaction and handle complaints from guestsCoordinating with housekeeping and ensure the workflow is running smoothlyPrepare...

Job Number 24061434 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning...