customer service manager

Job scope Lead a team of customer service team Attend to customers enquiring about mobile issues Basic technical troubleshoot for the handphone and explain it to customers Oversee the operations of customer service center Involve in operations improvement initiatives Requirements At least 5 years of experience in customer service, preferably from similar...

Info can be shared ATM: - Basic Up to: $4200 + AWS + VB + Sign-on Bonus + $800 transport allowance if drive to work Tuas Working hours: Monday to Friday (8am – 5pm) Your Responsibilities: - Mentor the customer service team to deliver exceptional service and achieve performance targets. Oversee sales lead management, proposal generation, service...

Key Responsibilities: Manage daily Customer Service operations to ensure excellent customer experience and timely fulfilment of customer requirements. Develop and implement strategies to improve service quality, operational efficiency, and business growth. Lead, train, and mentor the Customer Service team to handle orders, enquiries, and customer issues...

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive...

We are seeking a customer-focused and service-oriented Customer Service Manager to support customer engagement, service delivery, and day-to-day operations within a wellness and lifestyle environment. The successful candidate will be responsible for building positive customer relationships, understanding individual wellness needs, coordinating suitable...

Key Responsibilities Lead and manage the customer service team to ensure timely and professional handling of customer enquiries, feedback, complaints and service-related matters. Build and maintain strong relationships with customers and ensure a high level of customer satisfaction. Monitor customer service performance and ensure service standards, response...

Job Summary You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours. Responsibilities Lead and manage a customer service team to achieve performance targets...

The candidate must possess excellent communication skills and be able to speak Mandarin and local dialects. Our clients are mostly aged drink stalls owners in hawker centers in Singapore.Your role is to go around and pay a visit to each of the drink stall owners and build on further the relationship that has already been established.You will work...

Job Summary We are seeking a customer-focused and service-oriented Customer Service Manager to support customer engagement, service delivery, and day-to-day operations within a wellness and lifestyle environment. The successful candidate will be responsible for building positive customer relationships, understanding individual wellness needs, coordinating...

Job Description Professionally handle customer calls with courtesy and ensure a high standard of service Manage appointment scheduling and medication registration via electronic systems Oversee and support the sales of packages and related products Lead by example in delivering warm customer service and building strong client relationships Supervise daily...

Job Summary We are seeking a customer-focused and service-oriented Customer Service Manager to support customer engagement, service delivery, and day-to-day operations within a wellness and lifestyle environment. The successful candidate will be responsible for building positive customer relationships, understanding individual wellness needs, coordinating...

Reputable organisation in funeral services industry Opportunities for career exposure and growth Central work location As a Customer Service Manager, you will be responsible for the following duties: Oversee daily customer service and administrative operations to ensure smooth and efficient workflows. Lead the customer service team, including...

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive...

Job Responsibilities Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Resolves CSO and customer issues Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies the most...

About the Role We’re AgeMate , a fast-growing Singapore-based supplement brand serving a global customer base, primarily across Australia and the United States. We’re proud of the community we’ve built and the trust our customers place in us when it comes to their health. Our team is collaborative, ambitious and growth-driven, with a strong focus on...

A Customer Service Manager (CSM) is responsible for leading the customer service team, optimizing service delivery processes, resolving complex customer grievances, and driving customer retention strategies to maintain a positive brand image. The comprehensive job scope is broken down into five core pillars: 1. Team Leadership & Talent Management Supervise...

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food...

We are looking for a proactive and customer-focused Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for leading a customer support team, improving service processes, and ensuring high levels of customer satisfaction. Responsibilities: Oversee daily customer service operations and team performance. Train,...

Roles & ResponsibilitiesSummary Lead and manage front-office and customer service operations at a private healthcare clinic to deliver a seamless, professional, and patient-centric experience while driving operational efficiency and service improvements. Responsibilities Oversee daily front-office and customer service operations to ensure smooth clinic...

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food...