Jobs: customer service manager

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Thong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer Service Officer involves the...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

Customer Service Manager Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an...

A Customer Service Manager provides excellent customer service and promotes this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibilities. Improve customer service experience, create engaged...

The Position:– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.– The Customer Service Manager is professionals who respond to...

Job DescriptionPosition Summary : This role is responsible for overall customer service function in Asia.Role and Responsibilities• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.• Develop CS...

Job DescriptionPosition Summary : This role is responsible for overall customer service function in Asia.Role and Responsibilities• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.• Develop CS...

Position Summary : This role is responsible for overall customer service function in Asia.Role and Responsibilities• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.• Develop CS management performance...

Position Summary : This role is responsible for overall customer service function in Asia. Role and Responsibilities • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs. • Develop CS management...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibility:Improve customer service...

Position Summary :This role is responsible for overall customer service function in Asia. Role and Responsibilities. Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.. Develop CS management performance...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

Job Responsibilities:Manage daily operation of the Customer Service Dept to fulfill customers' requirements.Works on strategy and measures to promote and increase company sales.Solve issues to make sure the smooth and efficient delivery of goods and services to customers.Coordinate with internal depts to manage item stock and prices.Train and mentor the...

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from...

Job Description:We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis. We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular...

Responsibilities:To maintain a professional, positive and empathetic attitude at all timesProvide professional and excellent customer support, encouraging customers to come backTo satisfactorily respond to customers' demands and queries with excellence.To gather and retain customer informationCommunicate and coordinate with the team and management to ensure...

Job Description:We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis. We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular...

Location: Singapore Subsidiary: Röhlig Singapore Pte Ltd Country: Singapore Start: ASAP Responsibilities Performance of daily Customer service responsibilities, Managing the daily transactions for own portfolio of Customers ( Handling a minimum of 100 orders per month. Portfolio to included 2 of the TOP 20 branch accounts) Act as the overriding...