Jobs: customer experience

Summary The Veterans Experience Office (VEO) is focused on creating a Veteran-centered VA. This position is located in the Enterprise Business Intelligence Service under the Enterprise Contact Center Operations Division. The incumbent will assist in maintaining, monitoring, and executing administrative functions and needs at each call center. Providing...

Summary The Veterans Experience Office (VEO) is focused on creating a Veteran-centered VA. This position is located in the Enterprise Business Intelligence Service under the Enterprise Contact Center Operations Division. The incumbent will assist in maintaining, monitoring, and executing administrative functions and needs at each call center. Providing...

Roles & ResponsibilitiesKrisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping Singapore Airline’s Krisflyer program members maximizing their miles when redeeming forproducts and earning more miles when buying products on Krisshop.Krisshop’s business includes ecommerce and travel retail that includes inflight...

Roles & ResponsibilitiesKrisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping Singapore Airline’s Krisflyer program members maximizing their miles when redeeming forproducts and earning more miles when buying products on Krisshop.Krisshop’s business includes ecommerce and travel retail that includes inflight...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Roles & ResponsibilitiesJob DescriptionWe seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.The JobAttend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues Guide subscribers on digital publications Handle email...

Roles & ResponsibilitiesJob DescriptionWe seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.The JobAttend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues Guide subscribers on digital publications Handle email...

Roles & ResponsibilitiesSummary:The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.Responsibilities:Answering incoming calls and making outbound calls to customers. Manage incoming emails. Provide Live-Chat support. Listening...

Krisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping Singapore Airline's Krisflyer program members maximizing their miles when redeeming forproducts and earning more miles when buying products on Krisshop.Krisshop's business includes ecommerce and travel retail that includes inflight sales onSingapore Airlines and...

Krisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping Singapore Airline's Krisflyer program members maximizing their miles when redeeming forproducts and earning more miles when buying products on Krisshop.Krisshop's business includes ecommerce and travel retail that includes inflight sales onSingapore Airlines and...

1. Responsibilities:Handle queries via live chat, email and hotlineDelivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationshipsOn-boarding customers by processing their applications and performing KYC checksExecution...

1. Responsibilities:Handle queries via live chat, email and hotlineDelivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationshipsOn-boarding customers by processing their applications and performing KYC checksExecution...

Maintain a positive and never-say-die attitude to promote or maintain a healthy culture across the team Work with customers in answering their queries and providing them with the necessary support. Liaise with internal and external partners to ensure that customer requests and/or transactions are fulfilled within an acceptable timeline. Maintain a...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

This role will report to the Customer Service Team Leader.As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

Job DescriptionWe seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.The JobAttend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issuesGuide subscribers on digital publicationsHandle email correspondencesManage customer...

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all. An exciting role within our Customer and Service Excellence team that...

GetGo is Singapore's largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC's #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.An exciting role within our Customer and Service Excellence team that supports...

Job Description We seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team. The Job Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues Guide subscribers on digital publications Handle email correspondences Manage...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by...