crypto customer support

Zendesk in Singapore is seeking a proactive Customer Service Associate to deliver live chat and email support for cryptocurrency users, resolve inquiries, and ensure customer satisfaction.The role requires strong communication, problem-solving, and multitasking skills, with English fluency and Mandarin preferred. Training will be provided, and work includes...

Leapin Hong Kong is seeking a Customer Support Specialist to assist traders on our Crypto, CFD, and FinTech platform. You will handle inquiries via live chat, email, and ticketing systems, support

A leading crypto exchange platform in Singapore is seeking a Client Support Specialist to provide user interaction support and advanced troubleshooting. The ideal candidate has over 5 years of experience in a client-facing role and excellent communication skills. They will collaborate with engineering teams and contribute to documentation while being...

A dynamic technology company in Singapore is seeking a Customer Success Manager to enhance customer engagement and optimize their use of our solutions. The ideal candidate will have significant experience in the blockchain or cybersecurity sectors, demonstrated account management skills, and fluency in both English and Mandarin. This role involves onboarding...

Fireblocks is hiring a Technical Support Engineer to join our APAC team. You will tackle complex issues in DeFi and Web 3.0, supporting our SaaS platform and coordinating with Site Reliability, DevOps, Product, and Engineering. The role operates on a 24/7 basis across APAC, with five-day weeks and potential weekend work; shifts start at 8am, and there are no...

SBI Coinhako in Singapore is seeking an experienced Assistant Relationship Manager to deliver a responsive experience for high-value clients. You will support daily sales operations, prepare client materials, manage

Tower Research Capital is a leading quantitative trading firm seeking an operations professional to support crypto market workflows, reconciliations, and process improvements. The role is based in NYC with hybrid work options and global reach. The candidate should have 3–5+ years in capital markets or crypto operations, strong Excel skills (VLOOKUP, Pivot...

Fireblocks is seeking an experienced Frontline Support Engineer to join our APAC team in Singapore. You will handle high‑priority SaaS platform issues, provide real‑time troubleshooting, and collaborate with Site Reliability, DevOps, Product and Engineering to maintain service excellence. The APAC Frontline team operates 24/7, with weekend coverage and...

About the Role Own AI product user support and issue resolution, consolidate user feedback, and progressively build the ability to independently handle common inquiries — working closely with product, engineering and cross-functional teams to turn user insights into product improvements. Responsibilities • Manage daily user emails and direct messages,...

About the role Responsible for Group Departure and Event Management, booking and documentation. You will assist with booking flights, hotels and activities for clients, review and verify travel documents for bookings and other operational tasks. Key responsibilities Assist with booking flights, hotels and activities for clients Review and verify travel...

At IDEXX , we create clarity for veterinary professionals through innovative diagnostics, technology, and services that help improve animal health. We're looking for a customer-focused professional who enjoys building relationships, solving problems, and helping customers succeed. In this role, you'll partner closely with veterinary clinics and hospitals,...

Primary Purpose Support Customer Service Activities, South East Asia. Role Details : Temp Part-Time Business, Location Service Delivery, South East Asia Role Customer Support Administrator Primary Purpose Support Customer Service Activities, South East Asia. Key Responsibilities Supports SEA Customer Support Administration activities across all...

At IDEXX , we create clarity for veterinary professionals through innovative diagnostics, technology, and services that help improve animal health. We're looking for a customer-focused professional who enjoys building relationships, solving problems, and helping customers succeed. In this role, you'll partner closely with veterinary clinics and hospitals,...

About us Exeo Global is regional headquarters of Tokyo Stock Exchange listed Exeo Group, Inc in Japan. We grow our APAC business through a combination of strategic complementary acquisitions as well as the strong organic growth of the existing subsidiaries. Since the company was founded, our core business has been in the construction and maintenance of IT...

Responsibilities: Ensure good customer service through professional and timely handling of customers’ enquiries, orders, quotations, service requests, concerns and escalations. Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. Coordinate closely with internal departments...

Arcfra is a Singapore-headquartered IT innovator that simplifies on-premisesenterprise cloud infrastructure with its full-stack, software-definedplatform. In the cloud and AI era, we help enterprises effortlessly buildrobust on-premises cloud infrastructure from bare metal, offering computing,storage, networking, security, backup, disaster recovery,...

Responsibilities: Answer and handle all customer queries and requests that come in by phone, email, or other channels. Work with the dispatch team to coordinate customer sample collection requests, including monthly pickups. Prepare health certificate, request form and cover letter or other documents for customers. To liaise with internal and external...

Company Overview / Employee Value Proposition Absolute Kinetics Consultancy (AKC) Pte Ltd officially opened for business on 18th April 2001. AKC is an Approved Training Organisation appointed by SkillsFuture Singapore (SSG) to provide a wide range of courses approved by Ministry of Manpower (MOM), SkillsFuture Singapore (SSG), Singapore Resuscitation and...

Job Description Customer Support to clarify technical requirements for all MTU & Detroit Engines and systems. Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers Supervise installation and commissioning work for all MTU & Detroit Industrial engines in the region Conduct, with relevant MTU...

COMPANY OVERVIEW A global SaaS provider delivering innovative solutions that help businesses optimize financial processes, enhance operational efficiency, and support strategic decision-making. This is a 12-month agency contract role (extendable/renewable) JOB RESPONSIBILITIES Provide timely customer support via email, phone, and support platforms....