contact

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.In addition to a comprehensive suite of insurance plans,...

Manage the performance and service quality of the CSO. Ensure that all CSO under TL's supervision is well trained and ensure that CSO are providing accurate and timely responses. Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up. Performs quality audit checks on the CSO...

TDCX Singapore is seeking an experienced Call Centre Quality Manager to lead day-to-day operations, drive KPI attainment, and deliver data-driven performance insights. You will partner with Customer Experience and Training to optimize service quality and coaching across teams. Ideal candidates will have a strong background in contact centre management,...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top Reasons to work with TDCX ...

Manage the performance and service quality of the CSO. Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses. Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up. Performs quality audit checks on the CSO...

Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance Coordinate and liaise with relevant stakeholders to ensure issues/queries are...

PARADIGM RECRUITMENT PTE. LTD. is seeking an enthusiastic customer service associate to handle inbound calls about insurance policies, claims and general enquiries. You will provide accurate information on coverage, premiums and policy status, and assist with servicing requests such as changes, payments and renewals. The role requires strong communication...

Company Overview ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance...

Job Descriptions: - Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc. - Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance. - Coordinate and liaise with relevant stakeholders to ensure...

Recruit Express Pte Ltd in Singapore is seeking a customer service associate to handle calls regarding accounts, campaigns, and product enquiries. You will follow through with cases and customers, ensuring timely updates and accurate records.You will also assist with ad hoc tasks, help maintain group compliance and control standards, and be willing to work...

DHL Supply Chain Singapore Pte Ltd is seeking a passionate Team Manager to oversee daily contact centre operations, coach high-performing teams and drive service excellence.You will partner with internal and external stakeholders, lead workforce planning, scheduling, and performance management, and drive continuous improvement through coaching and KPI...

We’re looking for a dynamic, customer-focused professional to join our call center team. As the first point of contact, you’ll provide friendly, efficient service and support to our valued customers.Key Responsibilities:Handle both inbound and outbound calls professionally, with empathy and careFollow up on hospital bill payments and manage...

About the job Contact Centre Team LeaderManage the performance and service quality of the CSO.Ensure that all CSO under TLs supervision is well trained and ensure that CSO are providing accurate and timely responses.Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up.Performs...

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...

National University Health System (NUHS) is seeking a strategic Head of Group Contact Centre to drive service excellence and performance across NUH, NTFGH, JCH, AH, and National University Polyclinics. You will lead a multidisciplinary team and oversee analytics, dashboards, and continuous improvement initiatives. In this role you will shape workforce...

The Quality Assurance (QA) Executive is responsible for monitoring and evaluating customer interactions to ensure adherence to call centre standards, company policies, and service excellence guidelines. This role plays a critical part in improving customer satisfaction, reducing service errors, and driving continuous performance improvement across a team of...

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...

Design, implement, and continuously improve structured onboarding programs to ensure new hires gain a strong understanding of company products, processes, and service expectations Facilitate engaging and effective in-person and virtual training sessions that promote job confidence and readiness Deliver new hire training, upskill training, and new process...

Accounting Specialist (6 months Contact) Responsibilities for this Position Location: Singapore, SG, Flexible Work Arrangement: OnsiteCareer Level: ExecutiveRequisition Id: 6526 Position Summary Manage and monitor the Accounts Payable function and

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our...