call centre associate

Singapore, Singapore | Posted on 01/10/2025 Working hours: Monday - Friday (9.00am - 6.00pm) Location:AMK/ Maxwell Job Description: Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of support from OMNI Channels Resolve customer queries efficiently and escape problems/issues promptly. Follow standard operating...

PeopleSolve is seeking a Call Centre / Customer Service Associate in Singapore to handle appointment bookings, emails, and hotline tasks while engaging residents and linking them to the right services. The role requires a recognised diploma, at least 1 year in healthcare or service, proficiency in MS Office, strong communication and interpersonal skills, and...

Recruit Express Pte Ltd is hiring a Temp Call Centre Assistant. You will be part of the Contact Centre, scheduling appointments, handling enquiries and feedback, and supporting service operations to improve customers' experience. The role requires at least GCE A Levels or a diploma, offers office hours five days a week, and provides comprehensive training...

Working Arrangement Salary: $14/hr - weekdays; $16/hr - weekends Location: National Stadium 4 days per week (estimated 32 hours) Shift hours (subject to changes) Monday-Friday: 08:30–18:00 Monday-Friday: 09:30–19:00 Monday-Friday: 11:30–21:00 Sat-Sun: 10:30-20:00 Phone Call Handling Answer incoming customer calls in a professional,...

D L RESOURCES PTE LTD in Singapore seeks an enthusiastic Call Centre Associate to handle inbound banking inquiries, campaign questions and product information. You will support customers with timely case handling and maintain data confidentiality. Fresh graduates are encouraged to apply. A degree or diploma in any discipline is suitable; strong English and...

About the job Call Centre / Customer Service Associate Book or reschedule appointments based on caller's requests. Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activations. Engagement of residents and community partners to address enquiries about population health and services and...

PERSOL SINGAPORE PTE. LTD. is seeking a customer service professional for a 6-month contract at our Ubi office in Singapore. The role requires handling inquiries, documenting interactions, and delivering solutions with a focus on customer satisfaction.You should have at least 1 year of customer service or call-centre experience and hold an O-Level / Higher...

PERSOL SINGAPORE PTE. LTD. is seeking a customer service professional for a 6-month contract at our Ubi office in Singapore. The role requires handling inquiries, documenting interactions, and delivering solutions with a focus on customer satisfaction.You should have at least 1 year of customer service or call-centre experience and hold an O-Level / Higher...

Working hours:3 Shifts, any 5 days of the week (including weekends/PH)Pay: $12/hrLocation: Novena HospitalJob Scope:Responsible for handling general enquiries and appointment related requests for the hospital across all touch-points such as Calls/E-faxes/Referrals/Emails/SMS Chat/Live Chat.Understand the requirements of the caller and provide complete and...

Work Timings: Rotational Shifts : Afternoon Shift up to 12am Location: Jurong or Changi depending on preferred location and proximity from residence Training: First 2/3 months of training will be conducted at Changi Location/Jurong Job Requirements: 1. Comfortable with using computer applications and tools. 2. Background in customer-facing roles (front...

Working Location: Ocean Financial Centre, Ngee Ann City, and Signature Paragon (Central Region) Working Arrangement: 44 hours per week, based on a 5.5-day work week (Monday to Friday, with an additional 4-hour shift on Saturday). The Client Relation Associate (Clinical & Medical) serves as the primary point of contact for Concierge Clients, delivering a...

Job Description You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms. Requirements GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in...

Key Responsibilities Patient Interaction: Handle inbound and outbound calls, responding to patient inquiries and providing relevant information about medical services, appointment availability, and clinic policies. Appointment Scheduling: Manage appointment bookings and rescheduling, ensuring proper coordination between patients and healthcare...

Job Title: Customer Service Agent (12 Months Contract) Location: Tai Seng, Singapore Working Hours: Monday to Friday, 8:00 AM - 5:30 PM or 9:00 AM - 6:30 PM Job Description We are looking for a Customer Service Agent (CSA) to handle customer enquiries and provide timely, professional support. The successful candidate will be responsible for...

Reply to all emails sent by prospective patients to the company’s general enquiry email addresses in a professional, courteous and timely manner Call or text prospective patients where a phone number has been provided to make appointments and follow up with an email/WhatsApp message. Handle WhatsApp by replying to messages posted sent in by prospective &...

Main Duties and Responsibilities As the Call Centre Supervisor at Mandai Rainforest Resort, you will oversee the daily operations of the call centre team, ensuring all guest interactions reflect the highest standards of hospitality and personalized service. This role requires a leader with excellent communication skills, a passion for guest satisfaction, and...

Job Description & Requirements Key Responsibilities: Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfilment of orders. Problem Resolution: Addressing customer concerns and complaints related to concrete orders and deliveries. Customer Relationship Management: Building and...

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers needs and provide appropriate solutions and attention Consistently deliver excellent quality service to our customers to achieve total customer satisfaction...

Permanent role at Changi Business Park (Deployed to DBS). Mon - Friday (9am-6pm). Up to $6000 + Performance Bonus. Job Responsibilities Management of day-to-day operations of the sales channel including financial budgets, communications, training, sales/performance management & staff coaching & retention. Support & drive Team Managers on sales...

Job Summary 2 years contract 12 hours rotating shift AM/PM Ang Mo Kio Up to $3600 + allowance Responsibilities Provide quick, responsive, high quality and consistent support and customer service via a 24/7 call centre environment Perform technical assistance over the phone Prompt users with relevant questions to determine nature of issue. Assist...