Jobs: application support manager

Responsibilities: Provide level 2 application support, liaise with level 1 and level 3 support teams within IHIS and other organizations to resolve reported issues and incidents. Work with level 3 support teams to fulfill service requests and change requests. Document and track incidents, service requests, change requests and provide regular progress...

• Provide Level 2 Support for Treasury and Market's eFX Application • Responsible for stability of production environments ensuring application and all interfaces have maximum availability. • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix • Follow escalation procedures...

• Provide Level 2 Support for Treasury and Market's eFX Application • Responsible for stability of production environments ensuring application and all interfaces have maximum availability. • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix • Follow escalation procedures...

Application Ops Engineer Who we are Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world's 12th largest bank by total assets. Our Singapore center ('ISAP' or 'Information Systems Asia Pacific') is the 2nd largest IT setup (after Paris Head Office)' for Crédit...

Identifying and resolving technical issues support day to day operations. Provide operational end-user support like shakedown, monitoring the availability of the applications, deployment, system health check, etc. Attend to incidents and problem resolution within stipulated SLA. Maintaining and updating technical documents and procedures. Work with the...

Who we areCrédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world's 10th largest bank by total assets. Our Singapore center, Information Systems Asia Pacific (ISAP), is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We...

Job Description & RequirementsIdentifying and resolving technical issues support day to day operations. Provide operational end-user support like shakedown, monitoring the availability of the applications, deployment, system health check, etc. Attend to incidents and problem resolution within stipulated SLA. Maintaining and updating technical documents...

Roles and Responsibilities1. Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes2. Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework3. Troubleshoot and resolution of service health...

Location: Changi Business Park Industry: Banking environment ResponsibilitiesResponsible for production system integrity and production system readiness of systems under the Digital Platform System team. Perform L2 support and troubleshooting for production incidents and critical system interface through Automation and Workflow systems. Support the Incident...

Seeking a proficient Application Support Analyst with a wealth of experience in offering technical support and aid for our clients' tailored software applications. This pivotal role involves troubleshooting, problem-solving, and adept client interaction to ensure optimal performance and user satisfaction. If you excel in dynamic environments, possess stellar...

Roles & ResponsibilitiesThe Application Support Analyst (L1) is responsible to support application wellness in production Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team Manage and respond to users on timely manner Log incident ticket for production issues and user queries Follow...

Assistant Manager, Application Support Analyst (Digitalisation & Wor kflow System, Banking | Changi)Responsibilities:Responsible to perform production support task for digital platform team. The system support scope consists of workflow / digitalization systems, automation and local application. Peripheral supporting systems of Customer Onboarding and...

Roles & ResponsibilitiesWe hold a robust market position and is experiencing rapid growth, actively seeking new market opportunities. Your primary responsibility as a Technical Application & Sales Engineer is to provide support for the company's APAC operations and collaborate with our local partners to expand our business in the region. You will...

Responsibilities: L1 supporting on 24/7 shift for Technical application support team to manage the applications Working hours (12 hrs shift (7.30am-7.30pm or 7.30pm to 7.30am) - 2 days work, 2 days off on a rotation basis). Perform health check and shakedown support based on the work instructions Perform application deployment using the tool as per...

We hold a robust market position and is experiencing rapid growth, actively seeking new market opportunities. Your primary responsibility as a Technical Application & Sales Engineer is to provide support for the company's APAC operations and collaborate with our local partners to expand our business in the region. You will become an integral part of our...

The Application Support Analyst (L1) is responsible to support application wellness in productionInvestigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 teamManage and respond to users on timely mannerLog incident ticket for production issues and user queriesFollow up on defect and incident closure...

Roles & ResponsibilitiesJob DescriptionShift Time (12 Hours)8:00 AM - 8:00 PM8:00 PM - 8:00 AMResponsibilitiesPerform work in shifts to provide 24/7 on-site or on-call support. Incident and Problem management. Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work. Provide root cause analysis techniques to...

Roles & ResponsibilitiesWe are a leading IT software solution company focus on assisting businesses in elevating productivity by streamlining internal HR processes through the use of our HRiQ Human Capital Management Software. We are a fast-growing company that recognises people as our biggest asset and we continually search and invest in talent to fit...

Application Support Analyst ( Payment, Banking | Changi )Responsibilities Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System Support the Incident Manager in ensuring...

Roles & ResponsibilitiesResponsibilities•Analyze, design, program, test, document and maintain IT systems or applications• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.• Analyze requests for enhancements/changes and write amendment/program specifications.• Update...