ai support engineer

Customer & Solutions · Singapore · FullTime · Mid levelThis role is about solving hard technical problems for customers who use Devin and Windsurf in their own setups. Much of the day is reproducing unclear bugs, reading logs, and tracing failures across cloud, containers, CI systems, and code. A strong candidate has about four years in engineering or...

About the Team The User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and...

About the Team The User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and...

OpenAI in Singapore is seeking an experienced Support Engineer to partner with Premium Support customers on complex technical issues. You will diagnose API failures, integration challenges, and production incidents, owning end-to-end technical resolution with logs, reproduction, and hypothesis testing.The role requires English fluency and a hybrid work model...

About the Team The User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and...

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and...

About the TeamOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers’ product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our...

AI Support Engineer - Singapore (Weekend Shift) Support Delivery - Singapore About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance,...

About the TeamOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our...

# AI Support Engineer - Singapore (Weekend Shift)OpenAI Remote (Singapore) Full-timeFull-timeRemoteAI & Machine Learning---## About this roleOpenAI is hiring an AI Support Engineer - Singapore (Weekend Shift) (Remote (Singapore)). This is a remote AI & machine learning role listed on the official OpenAI careers site.About the Role:OpenAI’s User Operations...

About the TeamOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our...

About the Role The Support Engineer sits within the Service Delivery Team and is responsible for keeping deployed solution environments running reliably across different sites. The role covers L1 and L2 support across the underlying cloud infrastructure and solution platforms, working with channel partners and end-clients to resolve incidents, monitor...

A leading AI research company in Singapore is seeking an experienced User Operations professional to enhance customer satisfaction by troubleshooting complex issues and improving support processes. The ideal candidate has at least 8 years of experience in user operations or technical support, demonstrating excellent problem-solving abilities and fluency in...

A leading AI research company in Singapore is seeking an experienced User Operations professional to enhance customer satisfaction by troubleshooting complex issues and improving support processes. The ideal candidate has at least 8 years of experience in user operations or technical support, demonstrating excellent problem-solving abilities and fluency in...

OpenAI's User Operations team shepherds our customers' adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team.We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. You'll work...

AJJ Medtech Holdings Limited in Singapore is seeking a hands-on IT Support professional to handle day-to-day support for computers, networks, software, and cloud platforms. You will assist with installation, configuration, and maintenance of IT systems and contribute to AI, automation, and robotics projects.The role involves basic cybersecurity,...

Cognition in Singapore is seeking a Customer & Solutions engineer to tackle hard technical problems for customers using Devin and Windsurf in their own setups. The role centers on reproducing unclear bugs, reading logs, and tracing failures across cloud, containers, CI systems, and code.A strong candidate has about four years in engineering or technical...

OpenAI is seeking an AI Support Engineer for the weekend shift in Singapore. You will troubleshoot high-impact issues, own the customer experience, and collaborate with Engineering, Product and Operations to improve systems and automation. This role requires excellent English communication, 8+ years in related technical roles, and a willingness to work a 5x8...

AI Support Engineer - Singapore (Weekend Shift) Support Delivery - Singapore About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical...

Captain's Eye Asia is looking for an Associate Applications Support Engineer based in Singapore to support our maritime AI video analytics applications used on commercial vessels. You will help customers get the most out of our software, resolve application issues, and work with our global Technical Operations and Engineering teams.The role focuses on...