Total Rewards Business Partner

Job Description

About Rakuten Group, Inc.

Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.8 billion members around the world. The Rakuten Group has over 30,000 employees and operations in 30 countries and regions. For more information, visit

About Rakuten Asia

Situated in the heart of Singapore’s Central Business District, Rakuten Asia Pte. Ltd. is Rakuten’s Asia Regional headquarters. Established in August 2012 as part of Rakuten’s global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten’s global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group’s core competencies to take the lead in an increasingly digitalized world.

Job Summary

Rakuten is looking for a Total Rewards Business Partner to join the International Total Rewards Team

The Total Rewards Center of Excellence at Rakuten leads the implementation and administration of the Rewards Framework that support the Rakuten Compensation Philosophy.

The Total Rewards Business Partner will work in close partnership with our HR team and Business leaders on all compensation related matters. In this role, you will serve as a trusted and strategic partner on the Rakuten Compensation and Benefits programs from strategy through implementation. The ideal candidate will possess a deep understanding of compensation and benefits principles, exceptional analytical capabilities, and extensive hands-on experience with Workday's advanced compensation modules.

Compensation Strategy & Design:

• Lead the implementation and administration of the job architecture/job leveling and Rakuten Rewards Framework within the Region.
• Act as a subject matter expert for all compensation programs (base, variable incentives, equity, long-term incentives).
• Collaborate on the design/review of the Global Total Rewards Programs (job catalog, compensation structures, short and long-term incentive programs).
• Analyze market dynamics and trends to understand implications on current practices, and present comprehensive analyses and recommendations on compensation program design, adjustments, and new initiatives.

Data Management and HRIS:

• Act as a subject matter expert for Workday system, supporting the development, configuration, and implementation of Workday's core and advanced compensation modules.
• Be part of the global annual compensation review process within Workday, including data validation, configuration, testing, and administration of merit, bonus, and stock option programs.
• Partner closely with the HRIS team to ensure accurate and efficient maintenance of compensation data in Workday, including job profiles, salary ranges, bonus plans, and allowance plans.

Collaboration and Support:

• Partner with HRPBs to continuously improve and streamline Total Rewards related communication to ensure that leaders and employees understand the value and philosophy of the total reward programs.
• Collaborate with the HRIS and Talent Management centers of excellence on various initiatives optimizing processes and implementing IHR platform solutions.
• Support the development and implementation of Workday core and advanced compensation modules to manage all aspects of compensation review, administration of merit, bonus, and stock option programs.
• Participate in the preparation of the global annual compensation review process, this includes data validation and Workday Advanced Comp configuration and testing.
• Assess current employee benefit plans and propose long-term enhancements to ensure our plans are competitive and consistent to support employee experience.
• Assist cross-regional Total Rewards initiatives (Americas, APAC, EMEA).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree with 5 years of experience in Compensation and benefits roles with increasing levels of responsibilities.
• Demonstrated advanced proficiency and hands-on experience with Workday Compensation and Workday Advanced Compensation modules, including configuration, testing, and annual cycle management.
• Advanced proficiency in Microsoft Excel (e.g., advanced formulas, VLOOKUPs, pivot tables, macros, etc.).
• Strong analytical skills and a keen attention to detail, with a preference for experience working with people data. Possesses excellent organizational abilities, meticulous attention to detail, and a proven track record of managing multiple priorities effectively in a fast-paced, global environment.
• Ability to build productive relationships; excellent interpersonal, consulting and communication skills to work collaboratively across teams and diverse cultures in a matrix organization.
• Excellent interpersonal, communication (verbal and written), and presentation skills, with the ability to effectively influence and consult with all levels of the organization.
• Experience working in a global, multi-cultural, and matrixed organizational structure.