Senior Product Manager

Senior Product Manager (Platform Services & Localization) About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co‑creating our world of joy within Klook. We work hard and play hard, upkeeping our high‑performing culture as we are guided daily by our 6 core values: Core Values Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One What You’ll Do Contribute to the product strategy for our platform services, including localization, to ensure a seamless and culturally relevant user experience across all markets. Support efforts to drive user acquisition and engagement by optimizing the Klook App for global audiences, considering cultural nuances and linguistic preferences. Work closely with cross‑vertical product teams to ensure that vertical product flows are optimally integrated to fit global customer expectations, with a focus on localization requirements. Monitor product metrics related to platform services and localization, identify opportunities, and propose optimizations to improve global user experience. Participate in monthly and quarterly business reviews to share performances and roadmap, highlighting progress in localization efforts. What You’ll Need Bachelor's degree in Business, Computer Science, Engineering, or a related field. 3-5 years of experience in product management, with a track record of contributing to successful products, ideally with some exposure to localization or internationalization. Strong analytical skills and problem‑solving abilities, particularly in a global context. Proven ability to collaborate effectively across departments and manage stakeholder relationships, including working with translation and localization teams. Good communication and presentation skills to convey concepts to both technical and non‑technical audiences. Business level or above fluency in English and Mandarin Chinese is preferred; proficiency in other languages is a plus. Familiarity with agile methodologies and product management tools. Passion for travel and a deep empathy for our customers around the world, understanding the importance of localized experiences. Equal Opportunity Statement Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs. Recruiting Practices Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully‑executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. Seniority level Mid‑Senior level Employment type Full‑time Job function Product Management and Information Technology Industries Software Development Additional info Referrals increase your chances of interviewing at Klook by 2x #J-18808-Ljbffr