Specialist, Product Rollout

4 weeks ago

Singapur, Singapore foodpanda Full time

Overview

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are seeking a Specialist, Product Rollout to serve as the liaison between logistics local business stakeholders and regional teams on one side, and our product team on the other side. You will be responsible for consolidating business needs, building structured business cases, and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies.

Responsibilities
  • Discovery & Analysis
  • Engage with local business stakeholders and regional teams to gather product feedback, identify pain points, and receive feature requests
  • Consolidate and prioritize input to identify high-impact opportunities
  • Translate operational challenges into structured business cases for the product team
  • Drive adoption and effective utilization of product tools within the designated scope
  • Business Case Development
  • Partner with cross-functional stakeholders to build data-driven business cases
  • Define clear problem statements, success metrics, and value assessments
  • Present proposals to product leadership for consideration and prioritization
  • Go-To-Market Orchestration
  • Lead the cross-functional rollout of product initiatives across Operations, Finance, Legal, PR, and Marketing
  • Coordinate timelines, resources, and communications to ensure readiness across all teams
  • Develop and maintain deployment playbooks, FAQs, and training materials
  • Stakeholder Management
  • Act as the primary point of contact between the product and regional teams
  • Maintain alignment across stakeholders through regular updates and checkpoints
  • Track and report on rollout performance, adoption, and feedback
Qualifications
  • 3–7 years of experience in product operations, program management, or product-related roles in a multi-region or global company
  • Strong analytical and business acumen; able to translate qualitative and quantitative insights into recommendations
  • Strong ability to plan, coordinate, and execute product rollouts, managing dependencies and ensuring alignment with operational requirements
  • Experience working with cross-functional teams, especially in fast-paced or matrixed environments
  • Excellent communication and stakeholder management skills
  • Highly organized, with experience managing complex deployments or rollouts
  • Familiarity with tools like Jira, Confluence, Notion, and project management platforms (e.g. Asana)
  • Experience in working with vendor or rider-facing tools or products, ideally in tech, logistics, or e-commerce sectors
  • Extensive hands-on experience analyzing data using complex SQL queries
Additional Information
  • Challenging and fulfilling steep learning curve
  • Vibrant, dynamic & international workplace
  • Periodic fun & engaging company events & team activities
  • Competitive medical insurance and flexible benefits
  • Tasty Thursday
  • Birthday Leave
  • Work Anniversary Leave
  • Opportunity to be a value-adding contributor to a fast-growing global company and industry
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