F&B EXECUTIVE

4 hours ago

Singapur, Singapore SUBS VENTURE PTE. LTD. Full time

Key Roles and Responsibilities: 1. Operations Management: Overseeing daily operations of the food and beverage service, including restaurants, cafes, or hotels. Ensuring smooth service delivery and efficient workflow. Managing staff schedules, training, and performance. Handling customer feedback and complaints, aiming for high levels of customer satisfaction. Maintaining hygiene and safety standards in all areas of food and beverage service. Managing inventory and ordering supplies. Developing and implementing strategies to enhance service efficiency. 2. Staff Management: Supervising and leading F&B staff, including servers, bartenders, and kitchen staff. Training staff on service procedures, menu knowledge, and hygiene standards. Conducting performance reviews and providing feedback. Motivating and guiding the team to achieve high performance. 3. Menu Planning and Quality Control: Collaborating with the chef and kitchen team to create and update menus. Ensuring food quality and presentation meet the establishment's standards. Implementing quality control measures to maintain consistency. Recommending and implementing upselling strategies. 4. Budget and Financial Management: Managing the F&B budget and controlling costs. Monitoring sales and revenue, and identifying areas for improvement. Developing strategies to maximize profitability. Handling purchase requisitions and coordinating with the purchasing department. 5. Customer Service and Relations: Ensuring excellent customer service and a positive dining experience. Handling customer inquiries and resolving any issues or complaints. Building and maintaining positive relationships with guests. 6. Compliance and Regulations: Ensuring compliance with health and safety regulations. Maintaining licenses and permits related to food and beverage service. 7. Event Coordination: Assisting in coordinating F&B events, functions, and promotions. Collaborating with marketing and events teams.

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