F&B Operations Executive

2 days ago

Singapur, Singapore SHERATON TOWERS SINGAPORE HOTEL Full time

To assist F&B Operations Manager in the overall management of the Lobby Bar.KEY RESPONSIBILITIES:• \tEstablish guest service standard that meet the needs of the target market and are in line with the operating concept of the F&B outlet. • \tAssist to ensure that the team creates a professional impression to internal and external customers. • \tAssist to plans on-the-job training programs for the team member and new joiner on timely manner. • \tEnsure that the bar is prepared and ready for service. • \tObtain feedback from guests and use this to improve service and to share the information to the manager and team members.• \tCommunicate and assist manager in disciplinary matters.• \tLiaise and coordinate for maintenance problems and cleaning schedules. • \tTrain the service & bar staff and instruct on best methods to provide superior service. • \tEnsure the tidiness & cleanliness of the lobby bar area and grooming standard of staff are meet standard. • \tEnsure the general upkeep of the stations and the maintenance of its accessory equipment during assigned shift. Inspects the physical condition of furniture and decorations. • \tAssist with and suggest new promotional opportunities to enable departmental sales to meet and exceed budget. This to include the planning, implementation and review of promotions. • \tIn collaboration with the management team, conduct month-end inventory of beverage supplies, operating supplies, food supplies and operating equipment. • \tAssist with the control and monitor payroll costs by ensuring duties schedule are compiled in line with forecasted and actual business levels. • \tMaximize opportunities for departmental sales and profit and other related targets• \tFollow procedures for food and beverage controls at all times. • \tAssist with maintaining and improving departmental operating standards. • \tEffectively manage the lobby bar in the absence of Restaurant & Bar Manager.• \tPerform other duties as assigned by the Restaurant & Bar Manager / Director of F&B.

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