Accounting/Finance - Associate (Credit Card Unit)
5 days ago
Job Description The successful candidate will be a member of the Finance division’s Credit Card Billing Operation Unit whose role is to ensure that SIA’s worldwide direct sales paid by credit cards and other eCommerce payment methods are billed and monies due to SIA duly settled by the card acquirers and reconciled to Accounts Receivable. He/she would also be involved in backroom processes that impact on customer-servicing e.g. ensuring that funds for unused tickets are credited to cardholders, and billing/refund dispute are resolved fairly and promptly through card acquirers to minimise financial losses and maintain SIA’s good customer service. Key Responsibilities Ensure timely, accurate and complete processing of all credit card billings and refunds for tickets and other accountable documents. Retrieve and send exception reports to IT dept. for investigation Monitor their response; escalate to section head for follow-up if there is delayed response Prepare and perform manual billing where applicable to meet set KPIs Perform the reconciliation for the card brand(s) assigned. Prepare necessary documentation/working to support reconciliation in SAP Investigate discrepancies between amounts posted in SAP Accounts Receivables and settlement received; escalate to supervisor/section head to ensure prompt clearance of the accounts under his/her charge Handling of billing/refund queries and chargeback disputes. Ensure prompt investigation and resolution of all credit card retrieval requests and chargeback with Acquiring Banks / Credit Card Companies within specified timelines. Provide team support by covering for colleagues on specific functions when latter is away from office. Any ad hoc work assigned by Executive or Department Head. Requirements Possesses a Polytechnic Diploma or equivalent in Accounting, Finance, Business or IT-related discipline Proficient in Microsoft Office, including Word and Excel Prior experience in accounting or reconciliation work and/or working knowledge of the airline or hospitality industry would be advantageous. Prior experience in using automation tools would be advantageous. Good Interpersonal and communication skills Meticulous & task-oriented Good time management skills Self-driven, able to work independently and in a team We are an equal opportunities employer. #J-18808-Ljbffr
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Singapur, Singapore Singtel Full timeJoin to apply for the Associate, Credit Management role at Singtel Continue with Google Continue with Google Join to apply for the Associate, Credit Management role at Singtel An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens...
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Singapur, Singapore Singtel Group Full timeAn empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. Be a Part of Something BIG! To support the Credit Management team in budgeting,...
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