Product Growth Manager, SG

Overview

Join to apply for the Product Growth Manager, SG role at Trip.com Group .

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

• Product Localization and User Experience Optimization: Lead the localization strategy for Trip.com products in the Singapore market, including language localization, cultural and compliance adaptation, payment methods, and integration of local services.
• Analyze local user behavior data (e.g., conversion funnels, retention rates) and user feedback data (e.g., NPS, customer service tickets), monitor competitor dynamics and local industry trends, identify experience bottlenecks, and propose optimization solutions.
• Regularly deliver insight reports to headquarters to drive global product iterations.
• Provide locally-driven solutions by collaborating with headquarter and cross-functional teams to align priorities and implement improvements.
• Work closely with headquarters' product, design, and technology teams to balance global uniformity with local flexibility.
• Evaluate the priority of the impact scope for requirements and align goals with other teams.
• Coordinate headquarters resources to expedite the launch of localized feature requirements.

• Bachelor’s degree in Business/Commerce, Marketing, STEM or a related field.
• 5+ years of experience in Product Manager or similar role.
• Proficiency in English is required.
• Deep understanding of the Singapore market, particularly in the travel industry.
• Excellent communication and collaboration skills.
• Strong project management skills to independently track progress and mitigate risks.
• Experience working in a multicultural environment is a plus.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at

Have a good trip, and see you soon

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Product Management
• Industries: IT Services and IT Consulting, Technology, Information and Internet, and Travel Arrangements

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.