Snr Asst Director, Mental Capacity, Adoption

Overview

The Judiciary — comprising the Supreme Court, State Courts and Family Justice Courts — is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the judiciary’s function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary’s vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary. We invite you to join our team as: Senior Assistant Director, Mental Capacity, Adoption & Probate, Family Protection & Support Division, Family Justice Courts. The successful candidate will manage a team of registry officers handling Mental Capacity, Adoption and Probate (MAP) applications at the Family Justice Courts.

• Operations & Team Leadership : Oversee daily registry operations and provide leadership to a team of registry officers handling MAP applications; drive service excellence in both physical counter operations and virtual services (phone/video-conferencing); manage complex case enquiries from law firms, government agencies, and self-represented litigants; lead process improvement initiatives to enhance workflow efficiency and service delivery.
• Case Management : Supervise system casefile management and daily grant issuance processes; review and resolve case management issues, including system-related matters; ensure compliance with relevant procedures and guidelines for MAP applications.
• Stakeholder Management & Development : Collaborate with key stakeholders including the Ministry of Social and Family Development (MSF), Ministry of Law (MinLaw) and Law Society; participate in IT systems enhancement projects to improve registry operations; lead community outreach initiatives to enhance public awareness and access to MAP services.
• Process Excellence : Identify opportunities for workflow improvements and implement streamlined processes; guide the team in continuous improvement projects; contribute to the development of best practices in registry operations; participate in cross-divisional projects.

• Preferably 7 to 10 years of relevant working experience, including 3 years in supervision
• Strong leadership capabilities with excellent interpersonal skills
• Outstanding written and verbal communication abilities
• Proficiency in MS Office 365
• Knowledge of eLitigation system is advantageous
• Problem-solving mindset with ability to work in fast-paced environment
• Resilient team player who can work independently
• The successful candidate will be appointed on a one-year probationary contract in the first instance.
• Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.

Standing at the apex of an effective and efficient court system, the Supreme Court’s vision is to be a “Leading, Trusted Judiciary. Ready for Tomorrow”. Our mission is to provide accessible justice that commands trust, respect and confidence. These are our success outcomes: a thought leader in jurisprudence and court excellence; effective access to fair hearings; high performing, service-oriented and passionate workforce; and innovative and future-ready organisation. A career at the Supreme Court will enable you to contribute and enhance the administration of justice. You will be part of a committed team of professionals who seek to provide access to justice with fairness, impartiality, integrity and responsiveness.