HR Team Lead

2 weeks ago

Singapur, Singapore PERSOL Full time

Overview HR Team Lead (Shared Services / Changi Airport). P-Serv is partnering our Client, a leading name in the aviation industry, and we are looking for the right talent to be part of the HR team Responsibilities Manage and oversee the shared services team comprising People Operations, People Development and Payroll Operations, and oversee overall daily HR operations to ensure efficiency, quality service deliverables and accountability. Ensure the team adheres to operational procedures, policies, standards and deliverables requirements, including regular supervisory audits on the team’s compliance and performance. Coordinate onboarding and offboarding with relevant stakeholders, including timely clearance completion, planning and overseeing knowledge transfer training/orientation programmes, and handover-takeover activities with Senior HR Executive. Bridge the team with internal/external stakeholders to support deliverables within set SLAs and KPIs, including attending weekly/monthly high-level meetings, preparing monthly reports, conducting quarterly performance measurements, and performing quarterly operations team performance audits as required. Provide operational support for team members and foster a positive, motivating environment that reflects the organization's values, including weekly and monthly team meetings, development and monitoring of team competencies, real-time coaching, and gathering feedback to identify and resolve issues. Analyze statistical data and reports to identify operational issues and areas for improvement, develop recommendations with team members and stakeholders, and update Standard Operating Procedures. Manage manpower planning to meet operational needs and provide timely updates on short/long-term resource requirements; administer P-Serv administration requirements and execute cross-functional knowledge transfer training and development of current and future portfolios. Collaborate with stakeholders to provide operational workflow/requirements for new system launches or changes, and participate in system enhancements such as User Acceptance Testing when required. Provide timely support and assist with other ad-hoc duties when required. Qualifications Minimum Degree graduate with 3-4 years of HR administrative experience. Able to multitask and demonstrate good time management with the ability to prioritise tasks. Have prior experience leading a team. Able to work with ambiguity and constant changes. Independent thinker with the ability to quickly sort through information and develop appropriate solutions. Proficient in Microsoft Office and Outlook. Location: Changi Airport. We regret to inform you that only shortlisted candidates shall be contacted. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don\'t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr

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