Client Care Advisor

7 days ago


Singapur, Singapore Tiffany & Co. Full time

Overview Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH Are you passionate about client service & experience? Do you love making a difference? The Client Care Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels, by listening to each client\'s personal needs and addressing it through an elevated and authentic approach. This individual will be responsible for achieving and exceeding client service goals and commercial sales targets. Responsibilities Client Services Deliver elevated, positive, and high-energy client experience aligned with Tiffany core Brand values and integrity. Consistently deliver luxury outstanding service to resolve client issues as effectively as possible and with empathy. Escalate issues diligently to ensure a prompt and client-centric resolution. Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building. Display expertise in a multi-system, multi-tasking environment to manage calls, emails and live chat channels. Sales Execution Demonstrate and share with clients Brand presentation, storytelling, and product knowledge. Communicate with passion and authenticity, use elevated verbal and written language, embodying the Tiffany brand in every client interaction. Initiate proactive, elevated, and relevant product recommendations for the client to drive conversion and satisfaction. Meet and exceed commercial goals and track omni-channel business activities. Operations Complete general administrative tasks on an ad-hoc basis as per business needs, including responding to COMPASS and Sales Service emails and Ecommerce orders processes. Resolve order-related issues by liaising between client and internal/external groups (Warehouse/Operations/Merchandising). Manage verification of orders for fraud and ensure timely fulfillment. Qualifications High School Certificate or Equivalent. Previous customer service experience in retail or call center environment. Strong verbal and written communication skills. Possess excellent problem-solving skills. Ability to handle calls objectively, when speaking with customers who may be irate, and ability to diffuse customer situations independently or under the guidance of a coordinator or supervisor. Familiarity with website technology, website navigation and terminology associated with internet commerce. Flexible working availability, including evenings and weekends. Preferred Tertiary Qualification #J-18808-Ljbffr



  • Singapur, Singapore Tiffany & Co. Full time

    The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you passionate about client service & experience?...


  • Singapur, Singapore Citigroup Inc. Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and...

  • Client Advisor

    7 days ago


    Singapur, Singapore Catalyst Wealth Advisory Full time

    2 days ago Be among the first 25 applicants Direct message the job poster from Catalyst Wealth Advisory Client Services | Front Office Generalist | Sturdy Parent Company Description We are a team of close-knit financial professionals, comprising of former bankers and industry experts. We prioritize building long-term relationships with our clients and...


  • Singapur, Singapore UOB Full time

    Overview Senior Client Advisor at UOB Join to apply for the Senior Client Advisor role at UOB. Get AI-powered advice on this job and more exclusive features. About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...


  • Singapur, Singapore Randstad Singapore Full time

    Join to apply for the Strategic Client Advisor - IT Consulting role at Randstad Singapore . Get AI-powered advice on this job and more exclusive features. About My Client I am representing a global IT services and consulting leader with a strong presence in over 70 countries, delivering mission-critical infrastructure and enterprise digital solutions. Their...


  • Singapur, Singapore Randstad Singapore Full time

    Join to apply for the Strategic Client Advisor - IT Consulting role at Randstad Singapore . 1 day ago Be among the first 25 applicants. About My Client I am representing a global IT services and consulting leader with a strong presence in over 60 countries, delivering mission-critical infrastructure and enterprise digital solutions. Their Singapore...

  • Client Advisor

    1 day ago


    Singapur, Singapore Richemont Full time

    Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly...


  • Singapur, Singapore UOB Full time

    Overview Senior Client Advisor (EAM) role at UOB Job Description Relationship Management: Act as the main liaison between the company and external asset managers. Build and maintain strong, trust-based relationships with EAMs and their key stakeholders. Provide personalized support to EAMs to ensure their clients receive excellent service. Business...


  • Singapur, Singapore UOB Full time

    Overview Join to apply for the Senior Client Advisor, Private Bank role at UOB . 1 week ago Be among the first 25 applicants Join to apply for the Senior Client Advisor, Private Bank role at UOB About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...


  • Singapur, Singapore Hovi Care Full time

    Job Purpose: To design, coordinate, and implement meaningful day care and rehabilitation programmes for seniors in the Senior Care Centre. The role aims to promote physical, cognitive, and social well‑being while ensuring a safe and person‑centred environment. The Programme Executive also supports clients' functional needs in collaboration with the care...