Manager, Community Partnerships

Purpose of Job

· To conceptualise, develop, implement, monitor and evaluate projects pertaining to fundraising and donor, partner and volunteer engagement & management and communications

Key Responsibility areas

· Fundraising

· Donor & Partners Management

· Volunteer Management

· Communications

Scope

Fundraising

· To conceptualise, develop, implement, monitor and evaluate fundraising initiatives and strategies

· Manage and execute fundraising projects with budget and schedule

· Build and strengthen collaborative relationships with donors, partners and volunteers.

· Implement cloud-based Donor Management solutions to improve operational efficiency and IT security of organisation’s donor management database.

· Raise funds by sourcing for sponsorships and donations from individuals and corporate

· Write proposals and appeal letters that could attract donors, including application for funding grants

· Prepare and give presentations to potential individual and corporate stakeholders

· Maintain and grow database of sponsors and donors to advance digital donations

· Ensure compliance with corporate governance, Charities Regulation and regulatory requirements of the agency and Singapore law

Volunteer Management

· Conceptualise and implement volunteer programmes/events within budget, funding mechanism and timeliness.

· Build and strengthen collaborative relationships with donors, partners and volunteers.

· Implement cloud-based Volunteer Management solutions to improve operational efficiency and IT security of organisation’s volunteer management database.

· Match volunteers to organisation needs and volunteer interests.

· Develop effective strategies to recruit new volunteers, conduct screening, interview and orientation.

· Identify suitable and effective training platforms for volunteers and train staff on volunteer management.

· Plan and organise formal and informal engagement programmes for volunteers including annual volunteer appreciation event.

· Manage volunteer registration, resource allocation, duty roster and track participation.

· Supervise volunteers and manage their service quality.

· Raise the awareness of organisation volunteer programmes.

· Develop and maintain volunteer programme materials, such as application forms, policies and procedures, orientation handbook, etc.

· Manage volunteer communication collaterals, such as emails, EDM, event invitation, newsletter, etc.

Communications

· Proactively interact with online communities across all platforms and using social media monitoring tools to monitor conversation and report on metrics

· Involve in planning, design and production of publicity materials

· Maintain and provide updates to Corporate websites and social media platforms.

· Manage all public and media relations and corporate communications functions which include social media outlets such as Facebook, Instagram, LinkedIn, newsletter, press release, etc.

· Provide support and conduct presentations to promote the services and programmes of organisation

· Network with stakeholders, community partners, social and welfare service agencies

Perform any other duties as assigned.

Requirements

· 3-5 years of relevant work experience in community partnership and fundraising in social service agencies/IPC charities is preferred.

· Bachelor degree in related field.

Other Requirements

· Able to build relationships and is an open and confident communicator and presenter.

· Must possess excellent organisational and planning skills.

· Possess problem-solving, critical thinking and decision-making skills.

· Able to plan for and keep track of multiple projects and deadlines.

· Passionate in working with stakeholders and good interpersonal skills.

· Willing to learn and be guided.

· Good stakeholder and event management skills.

· Able to work effectively independently and as part of a team.