FO Application Support, AVP – Sell-side Financial Institution

Overview sell-side financial institution Join a prominent sell-side financial institution recognized for its innovative approach in global markets. They leverage cutting-edge technology to deliver exceptional trading solutions across multiple sectors, making a significant impact in the financial landscape. We are currently seeking a talented and experienced Electronic Trading Application Support professional to join their dynamic Singapore team. Please note: Experience with FlexTrade, Bloomberg TSOX/Tradebook, Broadridge (Ullink/Itiviti), Fidessa (ION), Trading Technologies (TT), Liquidnet, Charles River Development (FIS), Portware (FactSet), Symphony, MarketAxess, Tradeweb or similar trading platforms is highly preferred for this role. Key Requirements MUST have a minimum of 3 years of experience in Front Office (FO) electronic trading application support. MUST currently hold an AVP or equivalent title and level of experience. Highly preferred: Hands-on experience with one or more of the following third-party vendor systems: FlexTrade Bloomberg TSOX & Tradebook Broadridge (Ullink/Itiviti) Fidessa (ION) Trading Technologies (TT) Liquidnet Charles River Development (FIS) Portware (FactSet) Symphony MarketAxess (for fixed income) Tradeweb (for rates & credit) Business fluency in Mandarin is highly preferred to collaborate effectively with regional users and head office teams. Please note: This role does not offer Singapore Employment Pass sponsorship. Key Responsibilities Platform & Venue Configuration: Manage and maintain configuration across all supported venues and systems, ensuring optimal performance and compliance. Application Support: Provide expert-level L1/L2 support for the eMarkets platform, responding quickly to issues and service requests in line with governance standards. Business Engagement: Act as a primary liaison between IT and Front Office teams, translating business needs into technical actions and solutions. Operational Resilience: Ensure system robustness and contribute to business continuity and disaster recovery planning. Project Participation: Participate in IT and business projects involving application support, implementation, and functional/user acceptance testing (FAT/UAT). Knowledge Management: Create, maintain, and update support documentation and contribute to a centralized knowledge base. On-Call Support: Participate in an on-call rotation to support critical production issues outside of standard business hours. Experience & Educational Requirements University degree in Computer Science or a relevant IT field. Minimum of 5 years of prior industry experience within the banking/financial services sector, with at least 3 years dedicated to Front Office trading support. Proven experience working with international cross-functional teams. Strong track record in managing key incidents and conducting root cause analysis. Excellent command of both written and spoken English. Knowledge, Technical Skills & Expertise Strong understanding of the technology life cycle (SDLC), technology operations, and business continuity. In-depth business knowledge of Front Office eTrading and Operations. Proficiency in SQL, UNIX/Linux, and scripting languages (e.g., Python, Shell). Strong problem-solving and communication skills, with the ability to work effectively under pressure in a trading environment. Personal Attributes Resilient with a high level of integrity. Team player who is approachable and able to share knowledge effectively. Ability to function effectively in a matrix structure, managing multiple initiatives and priorities. Proactive, detail-oriented, and able to question conventional approaches to deliver innovative solutions. #J-18808-Ljbffr