Manager, Airport Operations Policy

4 days ago

Singapur, Singapore Changi Airport Group Full time

Join to apply for the Manager, Airport Operations Policy role at Changi Airport Group

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Airport Operations Policy role at Changi Airport Group

Get AI-powered advice on this job and more exclusive features.

Changi Airport Group’s Airport Operations Policy team plays a pivotal role in shaping the airport’s future. We are a dynamic team responsible for conceptualising and driving strategic initiatives that ensure Changi operates efficiently, competitively, and with enhanced resilience.

We are looking for talented, analytical, and motivated individuals to develop policies that govern Changi’s most critical operational partners, ensuring that our operating models keep pace with new technologies and industry developments. In the course of your work, you will develop policies to shape the operational entities and activities in Changi Airport, perform market studies on the business landscape for such operations, and conduct engagements with operational partners on new or extended rights to operate. You will also study, review and propose changes to our business model for operating the airport.

This role requires strong analytical ability, excellent writing skills and confidence in presenting to Senior Management and stakeholders.

Key Responsibilities

  • Develop and implement strategies and policies for overseeing key operational partners (e.g. ground handling, aviation fuel, aircraft maintenance).
  • Design and apply policy levers that balance operational performance, competitiveness, and resilience.
  • Track performance of operational partners and recommend measures to strengthen outcomes.
  • Lead negotiations for new or renewed licence agreements.
  • Build and maintain strong working relationships with internal units, government agencies, and operational partners.
  • Conduct market studies to assess trends, opportunities, and challenges in the aviation sector.
  • Benchmark Changi against global best practices and propose new solutions to optimise airport operations.
  • Review and recommend changes to business models to ensure Changi remains future-ready.

Requirements :

  • Bachelor’s degree and 5 years of relevant experience. Experience in licensing, regulation, or economic/financial analysis would be beneficial.
  • Strong skills in critical thinking, problem-solving and communication skills
  • Excellent writing ability, with a keen eye for clarity and precision
  • Confident in preparing and delivering presentations to Senior Management and stakeholders
  • Independent, self-motivated and able to thrive in a collaborative environment.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Industries Airlines and Aviation, Aviation and Aerospace Component Manufacturing, and Travel Arrangements

Referrals increase your chances of interviewing at Changi Airport Group by 2x

Get notified about new Airport Operations Manager jobs in Changi, East Region, Singapore .

Assistant Manager, Operations Digitalisation, Airport Operations Strategy & Transformation Strategy and Operations Senior Manager, APAC Senior Operation Manufacturing manager(A ) Asst Director/ Sr Manager, Operations (Eye) Manager /Sr Manager / Asst Director, Operations (Surgery) Manager/ Sr Asst Manager, Inpatient Operations T&T Senior Manager / Director - Operations, Industry & Domain Solutions (Insurance) - SG

Queenstown, Central Singapore Community Development Council, Singapore 23 hours ago

Operations Duty Manager (Senior Executive level) (2-year renewable contract / shift work) Senior Manager, Park Operations (Health & Safety) Senior Operations Manager, Northeast Asia Senior Manager, IT Business Operations (Healthcare) Senior Manager / Manager (Airport Development and Planning) – Airport Development (Quantity Surveyor) Senior Product Manager - Clearing & Settlement - Regional Operations OPERATIONS ANALYST / SENIOR OPERATIONS ANALYST / ASSISTANT MANAGER

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Assistant Manager/Manager, Airport Operations Development

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Overview We are seeking passionate and driven individuals to join the Airport Operations Development division within the Airport Management cluster. This is a unique opportunity to play a pivotal role in the development of Changi Airport. Job Impact As a key member of our dynamic, cross-functional team, you will be at the forefront of shaping the future...

  • Assistant Manager, Operations Digitalisation, Airport Operations Strategy

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Overview Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers the unique opportunity to shape the digital transformation roadmap for airport operations, and to lead the development and deployment of high-impact initiatives that enhance operational efficiency, resilience,...

  • Assistant Manager, Customer Experience, Airport Operations Services

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Get AI-powered advice on this job and more exclusive features. We are looking for a highly motivated and experienced...

  • Senior Associate, Airport Operations Development

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Senior Associate, Airport Operations Development (Strategic Sourcing) Join us to apply for the Senior Associate, Airport Operations Development (Strategic Sourcing) role at Changi Airport Group . Are you a proactive problem-solver with a passion for building strong relationships and driving results? We are seeking passionate individuals to join the...

  • Senior Airport Emergency Officer

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Overview Senior Airport Emergency Officer (January 2026 Intake) – Changi Airport Group. Role focused on saving lives and minimizing property losses; equipped with in-depth aviation firefighting skills; an indispensable member of a specialized team required to perform rescue and firefighting operations during an emergency. In peacetime, you lead and guide...

  • Airport Emergency Officer

    4 days ago

    Singapur, Singapore Changi Airport Group (Singapore) Pte. Ltd. Full time

    Company description: Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As the airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development, and airport emergency services. CAG...

  • Manager, Landside Concessions

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Manager, Landside Concessions (Retail Leasing & Operations) We are looking for motivated individuals to help enhance the competitiveness of Changi Airport’s retail and service businesses. You will play an important role in supporting retail leasing, retail planning, management of leased spaces, tenant relationship and operations management, service...

  • Assistant Manager, Revenue Management

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Join to apply for the Assistant Manager, Revenue Management & Carpark Operations (Digital) role at Changi Airport Group 2 days ago Be among the first 25 applicants Join to apply for the Assistant Manager, Revenue Management & Carpark Operations (Digital) role at Changi Airport Group This is an exciting opportunity for someone looking to contribute to the...

  • Senior Airport Emergency Officer

    4 days ago

    Singapur, Singapore CHANGI AIRPORT GROUP (SINGAPORE) PTE. LTD. Full time

    Company description:Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also...

  • Assistant Manager, Corporate Applications, Airport Operations Technology and Corporate IT

    4 days ago

    Singapur, Singapore Changi Airport Group Full time

    Assistant Manager, Corporate Applications, Airport Operations Technology and Corporate IT We are seeking a proactive and service-oriented Manager to lead IT initiatives and drive operational excellence in our corporate IT environment. This position plays a critical role in overseeing the planning, development, deployment, and management of Corporate IT...