Manager, Visitor Experience Services
2 weeks ago
Overview Family Group: Administration. Reporting to the Assistant / Deputy Director, Hospitality & Environmental Services, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information Associate (PIA) team in HealthCity Novena (HCN), overseeing the daily operations of the following: Facilitation of inpatient visitors in accordance to the HCN Visitation Policy Concierge services Manage and enforce visitors’ compliance to the HCN Visitation Policy Manage and resolve visitors’ feedback/complaints arising from the department’s operations promptly. Offer service recovery if necessary. You will also assist to support the Director on behalf of the Deputy Director during his/her absence to ensure smooth running of the daily operations. You will also assist and support other departments within the division and designated secretariat roles assigned to the division. Qualifications Bachelor degree with preferably at least 5 years of supervisory experience in customer service, operations, estate management and related functions Excellent interpersonal and communication skills Experience in managing large teams, handling complex complaints with empathy, ease and professionalism Advocate change and is self-driven and enjoys working in a fast pace environment Ability to respond quickly to rapid changing situations and make effective decisions with minimum supervision Healthcare experience is a plus #J-18808-Ljbffr
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Patient Information Associate
2 weeks ago
Singapur, Singapore National Healthcare Group Full timeOverview Patient Information Associate (Ward Visitor Registration/ Information) at Tan Tock Seng Hospital, Family Group: Ancillary. Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at HealthCity Novena...
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Patient Information Associate
3 weeks ago
Singapur, Singapore Tan Tock Seng Hospital Full timeOverview Patient Information Associate (Ward Visitor Registration/ Information) — Institution: Tan Tock Seng Hospital. Family Group: Ancillary. Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at...
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Singapur, Singapore Super Bean International Pte Ltd Full timeEvents & Marketing Assistant Manager (Experience Centre) Super Bean International Pte Ltd – Sembawang About this role: As the Events & Marketing Assistant Manager, you will be the driving force behind Mr Bean’s Experience Centre — curating immersive storytelling experiences, coordinating corporate and public events, and managing marketing initiatives...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore User Experience Researchers Pte Ltd (Singapore) Full timeJoin to apply for the Service Delivery Manager role at User Experience Researchers Pte Ltd (Singapore) Get AI-powered advice on this job and more exclusive features. About The Service Delivery Manager Role We are seeking a Software Engineer to execute the full lifecycle of the product development, by programming well-designed, efficient, and testable code...
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Manager, Service Experience
7 days ago
Singapur, Singapore Certis Full timeAbout Certis Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology, from AI to robotics, to deliver critical services that...
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Manager, Service Experience
4 weeks ago
Singapur, Singapore Certis Full timeSelect how often (in days) to receive an alert: CREATE ALERT Business Unit: Certis Corporate University Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore, with a growing presence in Australia and Qatar, we...
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Manager, Service Experience
3 weeks ago
Singapur, Singapore Certis Full timeGet AI-powered advice on this job and more exclusive features. About Certis Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore, with a growing presence in Australia and Qatar, we harness the power of...
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Supervisor, Visitor Service @ Museum
3 weeks ago
Singapur, Singapore ADECCO PERSONNEL PTE LTD Full timeJoin us if you are passionate and have prior working experience in tourism / art institutions / customer service! ✨Job scope: Opening and closing of POS system Check and update briefing notes Activate and deploy up to 10 - 16 staff per day Arrange for training or other admin for new trainees Inventory check and update Daily summary report Daily gallery...
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Assistant Manager, Sales
4 weeks ago
Singapur, Singapore Mandai Wildlife Group Full timeMandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature...
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Workplace Experience Manager
4 weeks ago
Singapur, Singapore Goodnotes Full timeGet AI-powered advice on this job and more exclusive features. At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we're merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for...
