Relation Banking Officer Information Technology · LISBONNE AZQORE

Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 (Wealth Briefing Awards ) ?

A subsidiary of Indosuez Wealth Management , the wealth management arm of the Crédit Agricole Group , and Capgemini, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players .

We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services .

We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal . By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers.

The team

As part of the Cash team, you will support back office activitiesthroughCash Payments,Treasury and Forex andCash reconciliations and investigations.

You will be part of adedicated team in charge of the administrative management of the inter bank accounts in our core banking system.

But here’s the exciting part: you’ll be helping launch this activity from scratch in Lisbon , working closely with our experienced team in Switzerland .

The role will be based in Lisbon, Portugal (Av. Dom João II 43, Lisboa, Portugal).

Your responsibilities

• Perform the opening and closing of inter bank accounts, updates, and monitoring of relationshipsin our core banking system.
• Managing incoming requests via our ticketing tool,email, phone.
• Customer service, relations with all correspondents, brokers, and custodians of our client banks.
• Contact with our client banks, actively supporting the cash and securities back-office teams.
• Collect the necessary documentation for opening a relationship (depending on the country) and follow up on relationships.

️ Your core competencies

• Proven experience in the financial services industry, particularly in banking and financial services.
• Strong analytical and problem-solving skills.
• Attention to detail and the ability to manage multiple tasks efficiently.
• Knowledge of industry regulations and compliance standards.
• Excellent communication and interpersonal skills.
• Proficiency in relevant software and tools.
• Fluency in English; knowledge of additional languages is a plus.

Benefits

• 25 days of annual leave for a healthy work-life balance.
• Generous healthcare contribution and attractive pension plan
• 14-month salary structure (12 months + vacation + Christmas allowance).
• Meal card (Pluxee – €11.60/day).
• Annual performance bonus .
• Hybrid work model – up to 2 days/week from home.
• Permanent contract in a stable and professional environment.
• Ongoing training and career development within Azqore and the Crédit Agricole Group.

About the recruitment process?

• One of our Talent Acquisition Partner will contact you for an initial discussion.
• If you decide (you & the Talent Acquisition Partner) to go ahead with the process, you'll have a meeting with the manager.
• Taking the next step in the process? An interview with our Head of Global Operations and her Deputy.
• Then a last HR interview is waiting to get to know you better.
• You will also complete a test on your motivational levers (PULSIONS) if you progress to the final selection process.

???? Inclusion and diversity

Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion.

We are committed to combating cognitive biais, and train our managers accordingly.
As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams.
All our positions are open to people with disabilities.
We're not looking for a standard profile, we're looking to identify your unique talent.