Client Advisor

2 weeks ago

Singapore LVMH Watch & Jewellery Singapore Pte Ltd Full time
Overview

TAG Heuer, founded in 1860 by Edouard Heuer in the Jura Mountains of Switzerland, is a luxury watch brand that is part of LVMH Moët Hennessy Louis Vuitton SE ("LVMH"), the world's leading luxury group. Based in La Chaux-de-Fonds, Switzerland, and with four production sites, TAG Heuer has 1,900 employees and is active in 139 countries. The company is led by Antoine Pin, CEO of TAG Heuer.

For 165 years, TAG Heuer has demonstrated pure avant-garde watchmaking spirit and a commitment to innovation with revolutionary technologies. Today, the brand's core collection consists of two iconic families designed by Jack Heuer – TAG Heuer Carrera and Monaco – and is rounded out with the contemporary TAG Heuer Aquaracer, Formula 1, Link, and Connected lines.

Embodying TAG Heuer's new philosophy, Designed to Win, the brand continues to build on its legacy of bold innovation, resilience, and high performance. Its prominent partnerships and brand ambassadors reflect TAG Heuer's drive to push boundaries and perform in the moments that matter most.

With a rich history of innovation and precision, TAG Heuer remains at the forefront of the luxury timepiece industry, and we are seeking energetic Senior Client Advisors/Client Advisors to be based in our boutiques in Singapore.

Role Summary

Job Scope

Reporting directly to the Boutique Manager, the Senior/Client Advisor will be responsible for achieving and exceeding sales targets as assigned, cultivating and maintaining a loyal customer base and assisting with daily boutique operations.

Other responsibilities include:

  • Inventory management and maintaining good housekeeping condition in the boutique, including visual merchandising
  • Provide excellent customer service by sharing product knowledge with customers and following up closely with customers on after sales service matters
  • Take ownership on the monitoring of after sales service and support in-store marketing events
  • Act as a brand ambassador and uphold the brand image for TAG Heuer
Profile
  • Min. 2-3 years of experience in (luxury) retail operations, experience in Watch industry is a plus
  • Fluent in English (both written and spoken) with strong interpersonal and communication skills
  • Sales and result oriented, strong in customer service
  • Good team player
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