Technical Support Engineer
2 days ago
Innovax Systems is a leading provider of systems development and integration of end to end integrated contact centre solutions and web-based applications. Headquartered in Singapore, Innovax Systems list of customers includes government agencies and Fortune 500 organizations in the Asia Pacific region. We are currently seeking Technical Support Engineer, based in Malaysia to join our team as we expand our operations in the region. You will work with a passionate team of engineers to support and maintain next-generation cloud-based contact centre solution in the region. You should be a customer-focused, results-orientated individual that thrives in a fast-paced environment. Job Responsibilities Serves customers by addressing their technical issues, inquiries and troubleshooting needs of products, equipment, and services via call and email. Proactively investigate and analyze problems to provide efficient solutions and ensure minimal downtime. Ensure smooth workflow processes and attainment of service level commitment Manages and monitors all installed systems and infrastructure for the organization. Escalate critical or priority issues to relevant teams to expedite resolutions Assists in conducting product training and onboarding to use our solution Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output. Education and Experience Requirements Degree in Information Technology, Computer / Telecommunication or related field. Excellent communication skills, both written and verbal to explain technical concepts to non-technical users. Problem-solving skills, critically thinking and possess analytical mind Experience in technical support or customer service in a software or IT environment. Adept at multitasking and managing priorities in a fast-paced environment. Possess self-initiative and able to work independently and collaborative with people at various levels Familiarity with Windows and Linux environment. Experience and exposure in VoIP and CSP environment will be an added advantage. Bilingual in English and Mandarin to liaise with Mandarin speaking customers and associates in view of business communication If you are the person we are looking for, email us your resume with your photo, current and expected salary to . We regret that only shortlisted candidates will be notified. #J-18808-Ljbffr
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TECHNICAL SUPPORT ENGINEER
3 weeks ago
Singapur, Singapore Ph Hydraulics Full timeWe are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...
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Technical Support Engineer
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Singapur, Singapore Sheng Siong Group Full timeTechnical Support Engineer / Senior Technical Support Engineer Provide technical support to end-users, resolving hardware and software issues efficiently. Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement. Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network...
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Technical Support Engineer
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Singapur, Singapore NOV Full timeTechnical Support Engineer – NOV Join NOV as a Technical Support Engineer to provide on‑site support for oil and gas equipment. Responsibilities Investigate and resolve field failure issues at shipyard and customer sites. Co‑ordinate manpower and resources to address urgent and major product quality or installation problems. Prepare training materials,...
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Technical Support Engineer
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Singapur, Singapore PLAUD.AI Full timeJoin to apply for the Technical Support Engineer role at PLAUD.AI 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Engineer role at PLAUD.AI About Plaud AiPLAUD AI is a pioneering AI-native hardware and software company that turns meetings and conversations into actionable insights with AI devices like PLAUD NOTE and PLAUD...
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Technical Support Engineer
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Singapur, Singapore Paradigm Full timeJoin to apply for the Technical Support Engineer role at Paradigm . About Paradex Paradex isn’t just another decentralized exchange—it’s a Super App. We’ve combined three powerful financial primitives: Exchange, Asset Management, and Borrow/Lend Markets, all seamlessly composable and accessible through one unified account that uses your entire...
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Technical Support Engineer
1 week ago
Singapur, Singapore Toku Full timeOverview Technical Support Engineer at Toku . We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Engineer. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing support while playing a key role in developing and optimizing customer support...
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Technical Support Engineer
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Technical Support Engineer
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Singapur, Singapore Brady Full timeAssist in selling standard or customized technical solutions Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site...
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Technical Support Engineer
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Singapur, Singapore Toku Pte Ltd Full timeOverview We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Engineer. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing support while playing a key role in developing and optimizing customer support processes. The ideal candidate is a...
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Technical Support Engineer
1 week ago
Singapur, Singapore Novexx Pte Ltd Full timeJob scope: Supporting project team and creating project budget and schedules internally Follow up status according to action plans Making sure engineering designs & production meet requirements Creating progress reports and attending meetings Complying quality, safety, and relevant regulations Requirements: Experience in Electrical, mechanical, & electronic...
