Operations Executive

8 hours ago

singapore Yamato Transport (S) Pte Ltd Full-time
Job Responsibilities

Process Improvement & Automation (Primary Focus)

  • Map existing operational and billing workflows to identify bottlenecks, redundant tasks, and data management inefficiencies.

  • Leverage AI tools and digital solutions to automate daily data handling, reporting, and routine process workflows.

  • Design and implement sustainable, standardized operating procedures to improve overall productivity beyond just invoicing.

Core Billing & System Operations (Initial Foundation)

  • Perform and master daily billing operations, including issuing outward invoices to customers and accurately posting vendor costs into CargoWise.

  • Manage, reconcile, and structure billing and operational data using Google Workspace (specifically Google Sheets).

  • Perform account reconciliations, monitor rate/cost variances, and troubleshoot system or billing discrepancies proactively.

  • Support general daily financial and administrative system tasks within CargoWise.

Cross-Departmental & Operations Support

  • Liaise with internal departments to coordinate shipment documentation and ensure timely delivery of operational support.

  • Maintain clear documentation for all newly implemented automated processes and train team members where necessary.

Requirements & Qualifications
  • Work Location: Bukit Merah Central

  • Education: GCE 'N' / 'O' Levels, Diploma, or equivalent qualification.

  • Technical & AI Proficiency:

    • Demonstrated knowledge and practical application of AI tools to drive process automation and workflow efficiency.

    • Advanced proficiency in Google Workspace (especially Google Sheets for data handling and modeling).

    • Hands‑on experience with CargoWise is preferred (training will be provided for candidates with strong technical aptitude).

  • Skills & Attributes:

    • Technical Focus: Strong technical and analytical problem-solving skills (prioritized over soft/communication skills).

    • Highly organized with strong attention to detail and structured execution.

    • Excellent work attitude, self-motivated, and proactive in driving continuous improvement.