Operations Executive
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Process Improvement & Automation (Primary Focus)
Map existing operational and billing workflows to identify bottlenecks, redundant tasks, and data management inefficiencies.
Leverage AI tools and digital solutions to automate daily data handling, reporting, and routine process workflows.
Design and implement sustainable, standardized operating procedures to improve overall productivity beyond just invoicing.
Core Billing & System Operations (Initial Foundation)
Perform and master daily billing operations, including issuing outward invoices to customers and accurately posting vendor costs into CargoWise.
Manage, reconcile, and structure billing and operational data using Google Workspace (specifically Google Sheets).
Perform account reconciliations, monitor rate/cost variances, and troubleshoot system or billing discrepancies proactively.
Support general daily financial and administrative system tasks within CargoWise.
Cross-Departmental & Operations Support
Liaise with internal departments to coordinate shipment documentation and ensure timely delivery of operational support.
Maintain clear documentation for all newly implemented automated processes and train team members where necessary.
Work Location: Bukit Merah Central
Education: GCE 'N' / 'O' Levels, Diploma, or equivalent qualification.
Technical & AI Proficiency:
Demonstrated knowledge and practical application of AI tools to drive process automation and workflow efficiency.
Advanced proficiency in Google Workspace (especially Google Sheets for data handling and modeling).
Hands‑on experience with CargoWise is preferred (training will be provided for candidates with strong technical aptitude).
Skills & Attributes:
Technical Focus: Strong technical and analytical problem-solving skills (prioritized over soft/communication skills).
Highly organized with strong attention to detail and structured execution.
Excellent work attitude, self-motivated, and proactive in driving continuous improvement.