Application Support Analyst

1 day ago

Singapur, Singapore UNISOFT INFOTECH PTE LTD Full time

The Application Support Analyst is responsible for ensuring the smooth operation, maintenance, and support of business-critical applications. This role involves troubleshooting issues, providing user assistance, and collaborating with technical teams to enhance application performance and reliability. Key Responsibilities Application Monitoring & Maintenance Monitor application performance and availability. Perform routine health checks, backups, and apply patches or upgrades. Ensure compliance with security and operational standards. Incident Management & Troubleshooting Respond to and resolve application-related incidents promptly. Diagnose root causes and implement corrective actions. Escalate complex issues to development or infrastructure teams. User Support & Training Provide first-line support for application queries and issues. Assist users with functionality and best practices. Develop and maintain user guides and training materials. Collaboration & Coordination Work closely with developers to report bugs and suggest improvements. Participate in testing new releases and deployments. Coordinate with IT teams for integration and performance tuning. Collaborate closely with manufacturing, engineering, and automation teams to identify and resolve system and process issues. Documentation & Reporting Maintain accurate records of incidents, changes, and resolutions. Prepare regular reports on application performance and support metrics. Document processes and ensure knowledge base is up to date. Others Support business continuity and disaster recovery activities to ensure production resilience. Ensure all application support activities comply with factory security, safety, and quality standards. Proactively identify opportunities for process improvement, automation, and system optimization to enhance production efficiency. Require on-call support during critical incidents. Required Skills & Qualifications Bachelor's degree in computer science or above, Information Technology, or related field. Strong understanding of application architecture and databases. Experience with troubleshooting tools and ticketing systems. Basic knowledge of programming or scripting skills in data analysis, Statistics and Programming (e.g., .NET, JavaScript, Python, C#, C++) Software development experience in Rest API, Web backend, database SQL and No-SQL. DevOps CI/CD will be added advantage Excellent problem-solving and communication skills. Must be able to communicate effectively in English, both verbally and in writing, to collaborate with cross-functional teams and document technical work clearly. Professional Experience: three to five years of relevant work experience is required. Preferred Qualifications Experience in ITIL processes (Incident, Problem, Change Management). Familiarity with cloud platforms (AWS, Azure) and monitoring tools. Knowledge of information security best practices and compliance standards. #J-18808-Ljbffr

  • Application Support Analyst

    3 weeks ago

    Singapur, Singapore Hamilton Barnes ? Full time

    Direct message the job poster from Hamilton Barnes Overview Job Title: Application Support Analyst (Junior and Senior positions offered) About the Client: Our client is a global leader in cutting-edge trading technology, powering the trading desks of hedge funds, proprietary trading firms, and leading financial institutions. With a focus on low-latency,...

  • Application Support Analyst

    3 weeks ago

    Singapur, Singapore Peoplebank Asia Full time

    Join to apply for the Application Support Analyst role at Peoplebank Asia About the Role We are seeking a versatile Application Support Analyst (Java/Cobol/SQL) to join our team. This role bridges business analysis and technical support , ensuring that enterprise applications run smoothly while continuously improving system functionality. You will play a key...

  • Application Support Analyst

    7 days ago

    Singapur, Singapore Titansoft Pte Ltd Full time

    Join us to apply for the Application Support Analyst role at Titansoft Pte Ltd About Us Do you have a keen and methodical eye for solving complex puzzles? Are you confident in handling numbers? Do you enjoy navigating data to create meaningful tables and graphs? If so, the role of an Application Support Analyst (ASA) might be perfect for you! As an ASA, you...

  • Application Support Analyst

    3 weeks ago

    Singapur, Singapore SMARTSTREAM TECHNOLOGIES (ASIA PACIFIC) PTE LTD Full time

    Overview Application Support Analyst. Salary up to $77,500 SGD dependent on experience + bonus & excellent benefits. Office Based Singapore role. We have an Application Support Analyst opportunity to provide first and second level support to Smartstream’s International Banking/Asset Management customer base, from our Singapore Product Centre. Support is...

  • Application Support Analyst

    4 weeks ago

    Singapur, Singapore Peoplebank Asia Full time

    Join to apply for the Application Support Analyst role at Peoplebank Asia Application Support Analyst About the Role We are seeking a versatile Application Support Analyst (Java/Cobol/SQL) to join our team. This role bridges business analysis and technical support , ensuring that enterprise applications run smoothly while continuously improving system...

  • Senior Application Support Analyst

    7 days ago

    Singapur, Singapore Luxoft Singapore Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Luxoft Singapore Overview Project Description: Our client is the corporate and investment banking arm of The Group, world's 10th largest bank by total assets. Their Singapore center, Information Systems Asia Pacific (ISAP), is one of the 3 main IT hubs for...

  • Application Support Analyst

    1 day ago

    Singapur, Singapore SAGL CONSULTING PTE. LTD. Full time

    Job Summary The Application Support Analyst ensures smooth operation, maintenance, and reliability of business-critical applications by providing user support, resolving incidents, and coordinating with technical teams to optimize performance. Key Responsibilities Monitor and maintain application performance, availability, and security. Perform health...

  • Senior Application Support Analyst- AVP

    3 weeks ago

    Singapur, Singapore Citi Full time

    Join to apply for the Senior Application Support Analyst- AVP role at Citi Join to apply for the Senior Application Support Analyst- AVP role at Citi Get AI-powered advice on this job and more exclusive features. The Apps Sup Senior Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy...

  • Application Support Analyst CMI

    3 weeks ago

    Singapur, Singapore Crédit Agricole CIB Full time

    Overview Join to apply for the Application Support Analyst CMI role at Crédit Agricole CIB . The position is within the Capital Markets IT (CMI) division which manages information systems for capital markets activities including Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract...

  • Application Support Analyst CMI

    7 days ago

    Singapur, Singapore Crédit Agricole Group Full time

    The Department and Position The position is within the Capital Markets IT (CMI) division which manages information systems for capital markets activities including Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. “Run the bank” is the first...