Application Support Analyst
4 days ago
About the role: Application Support Analyst (on site 5 days)
This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.
You will work with the very latest technology in low latency trade execution across Global Exchanges, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.
This is a technical role based in our Singapore Downtown office. supporting our global client base and working as part of a global team, in which communication is key – both with clients and with colleagues across multiple teams and time zones.
You will be required to:
● Respond promptly to support requests and enquiries from clients.
● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
● Support customers and resolve issues related to order management, risk management, exchange market data and exchange connectivity.
● Conduct in depth analysis of complex order and trade histories.
● Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
● Manage distribution and installation of software enhancements and upgrades.
● Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.
● Work with our infrastructure team to test and complete various server and network upgrade projects.
● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.
About you
● Have a Computer Science, Engineering, or related technical degree.
● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
● You may have previous experience supporting applications that connect to any of the major global derivative’s exchanges such as CME, EUREX, ICE, ASX, SGX or JPX and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.
● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.
How to Apply
Please email your CV to
#J-18808-Ljbffr-
Application Support Analyst
4 days ago
Singapur, Singapore Titansoft Pte Ltd Full timeJoin us to apply for the Application Support Analyst role at Titansoft Pte Ltd About Us Do you have a keen and methodical eye for solving complex puzzles? Are you confident in handling numbers? Do you enjoy navigating data to create meaningful tables and graphs? If so, the role of an Application Support Analyst (ASA) might be perfect for you! As an...
-
Application Support Analyst CMI
4 days ago
Singapur, Singapore Crédit Agricole Group Full timeThe Department and Position The position is within the Capital Markets IT (CMI) division which manages information systems for capital markets activities including Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. “Run the bank” is the...
-
Application Support Analyst CMI
6 hours ago
Singapur, Singapore Crédit Agricole Group Full timeThe Department and Position The position is within the Capital Markets IT (CMI) division which manages information systems for capital markets activities including Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. “Run the bank” is the...
-
Application Support Analyst
4 days ago
Singapur, Singapore Citi Full timeOverview The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing...
-
Application Support Analyst
4 days ago
Singapur, Singapore Citigroup Inc. Full timeOverview The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing...
-
Application Support Analyst
4 days ago
Singapur, Singapore Capula Full timeCapula, a leading global hedge fund headquartered in London, is seeking an Application Support Analyst to join our Singapore office. This role is ideal for technically skilled candidates with strong communication abilities who are keen to support complex trading and middle-office applications in a fast-paced, financial environment. As part of our global IT...
-
Applications Support Technology Lead Analyst
4 days ago
Singapur, Singapore Citi Full timeApps Support Tech Lead Analyst - SINGAPORE Join to apply for the Apps Support Tech Lead Analyst - SINGAPORE role at Citi Apps Support Tech Lead Analyst - SINGAPORE 5 days ago Be among the first 25 applicants Join to apply for the Apps Support Tech Lead Analyst - SINGAPORE role at Citi Get AI-powered advice on this job and more exclusive features. The...
-
Associate Application Analyst
4 days ago
Singapur, Singapore Visa Full timeJoin to apply for the Associate Application Analyst role at Visa Join to apply for the Associate Application Analyst role at Visa Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and...
-
Business Analyst
4 days ago
Singapur, Singapore Salt Full timeOverview Join to apply for the Business Analyst (Application) role at . The role will start as a direct contracting position with the potential to be converted or extended. Responsibilities The business is modernizing applications built on Java or .Net. You will: Work with stakeholders to gather requirements based on the change required Perform impact...
-
Application Support Analyst CMI
4 days ago
Singapur, Singapore Crédit Agricole SA Full timeThe position is within the Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. “Run the bank” is the first mission of IT...
