programme administration specialist

2 weeks ago

Singapore WORKFORCE ADVANCEMENT FEDERATION LTD. Full time

The Programme Administration Specialist plays a pivotal role in managing programme administration and grant processes to ensure the effective delivery of workforce and business-related initiatives. This role requires a detail-oriented and resourceful individual with strong communication skills and the ability to engage stakeholders across multiple levels.

The successful candidate will demonstrate initiative, problem-solving ability, and a commitment to service excellence, while contributing to the organisation's mission of supporting industry and workforce development.

Critical Work Functions & Key Tasks

1. Programme Management

  • Coordinate and administer programmes in collaboration with internal teams, external partners, and government agencies.
  • Manage the end-to-end application process, ensuring compliance with eligibility and funding requirements.
  • Monitor and consolidate programme documentation, reports, and submissions to ensure timely and accurate delivery.

2. Grant Administration

  • Administer grant-related processes including claims review, salary support verification, and employer enquiries.
  • Oversee disbursement activities, liaising with the Finance department and ensuring proper governance and reporting.
  • Maintain accurate records, track claims and assessments, and prepare documentation for management review.
  • Contribute to the continuous improvement of processes and Standard Operating Procedures (SOPs) to enhance efficiency and service quality.

3. Project and Ad-hoc Support

  • Provide administrative and operational support for projects, events, and outreach initiatives.
  • Assist in the planning and coordination of logistics, registration, manpower, and other event requirements.
  • Undertake assignments as directed by senior management to support organisational goals.

Desired Competencies & Attributes

  • Strong organisational and project management skills with keen attention to detail.
  • Excellent communication and interpersonal skills to manage diverse stakeholders.
  • Analytical and problem-solving abilities with a proactive approach to challenges.
  • Ability to work independently while contributing effectively in a team environment.
  • Commitment to service excellence and continuous process improvement.
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