Senior Talent Account Director

Senior Talent Account Director (Vietnam Market)

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Senior Talent Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Enterprise & Mid-Market sector in Vietnam , one of the fastest growing markets across the region. You will be responsible for helping our clients be successful in their talent strategies through our Talent & Learning solutions. This is a strategic sales role that involves understanding complex client organizations and working with a team of internal cross functional partners.

Responsibilities

• Understand business priorities and customer needs: prepares for key customer moments with deep understanding of the customer’s business through discovery, research such as annual reports, articles and insights.
• Ask layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level details.
• Drive customer growth by proactively identifying opportunities to deliver greater customer value and showcase ROI.

• Open doors for and build relationships with multiple stakeholders (CHRO, business leaders, CTO, CIO, AI leaders, etc.) across the customer’s organization.
• Ability to manage different personas and stakeholders by varying communication style and content.
• Stakeholder mapping to identify decision makers, process owners (e.g., IT, Procurement) and influencers across multiple stakeholder groups.

• Leads with Solutions, not products, when making recommendations aligned to Customer objectives.
• Drives customer decision making by achieving a shared vision and proactively considering value propositions that align stakeholders.
• Thinks commercially and applies business acumen when crafting and negotiating commercial agreements.
• Uses data and insights to support investment recommendations or overcome customer objections.
• Engages the customer throughout the deal cycle and post-deal to confirm value and adapt strategy to optimize ROI.

• Proactively mitigates churn risk with a customer-centric approach.
• Applies business acumen in account planning by considering economic, industry, and company factors with a customer-centric lens.
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success.
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment.
• Follows best practices when using CRM and other sales tools to manage sales and buyer cycles.
• Minimum 25% travel requirement (1 week per month), which may be revisited based on business requirements.
• Demonstrates humility and asks for help from colleagues when faced with a challenge or unknown.

Qualifications Basic Qualifications:

• 8+ years of applicable quota-carrying and/or consulting experience
• Fluency in English and Vietnamese required due to local market needs

Preferred Qualifications:

• Experience with HR software / SaaS / solution selling
• Demonstrated ability to find and manage high-level business in an evangelistic sale environment
• Ability to gather and use data to inform decision making and persuade others
• Ability to assess new business opportunities and read prospective buyers
• Ability to orchestrate the closure of business with an accurate understanding of prospect needs
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against competitors
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Strong negotiation and accurate forecasting skills
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
• Excellent communication, negotiation and forecasting skills
• BA/BS degree or equivalent in a related field

Suggested Skills:

• Solution Selling
• Multi-threading
• Influencing CxO stakeholders
• Negotiating and managing contracts
• Collaborating with cross-functional partners
• Leading with insights

Additional Information

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Technology

Industries

• Technology, Information and Internet

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