Executive, Space Planning

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).

The Executive, Space Planning supports accurate and timely space-planning execution across Southeast Asia, with primary accountability for approved brand planogram updates, franchise market floor planning, and the integrity of space-planning data. This role works closely with the Manager, Space Planning, Merchandising Teams and franchise market stakeholders to maintain reliable information across JDA, Brand Portal, DOMO and other approved space-planning, database and business‑intelligence tools.

Planogram Updates

• Updating approved brand planogram changes accurately and on time in JDA, or any other designated space-planning system
• Validating each approved submission before implementation, including brand, store, fixture, assortment, dimensions, effective date and supporting files; clarify incomplete or inconsistent information with the relevant stakeholder
• Creating, revising, and publishing planograms in line with approved brand configuration, merchandising standards, system conventions and agreed implementation timelines
• Conducting quality checks before release to identify placement, dimension, assortment, naming or version-control errors and ensuring the final planogram matches the approved request
• Investigating planogram discrepancies reported by local Visual Merchandising and Operations teams, coordinating approved corrections and tracking issues through to closure
• Maintaining clear status tracking and an audit trail of approvals, completed updates, pending clarifications and exceptions; escalating risks or delays
• Coordinating with Category Managers and other relevant teams to resolve operational questions while ensuring that only approved changes are implemented

• Reviewing floor maps submitted for franchise markets (India and Indonesia) for completeness, consistency and alignment with approved brand configuration and space planning principles
• Identifying layout discrepancies, missing information, configuration conflicts and data-quality issues; consolidating feedback and following up with market stakeholders
• Uploading new and revised floor maps to the designated AI-enabled space planning tool, applying the required naming, tagging, version control and filing standards
• Maintaining current floor map records and ensuring superseded versions are clearly identified or archived in accordance with the agreed process
• Supporting floor map reviews, reporting and ad hoc analysis required

• Complete the monthly upload of planograms, brand configurations and related master data to the designated space-planning database within the agreed timetable
• Performing validation and reconciliation checks to maintain high data accuracy, completeness, consistency and version integrity across source files, systems and reporting outputs
• Supporting in maintaining accurate brand configuration, planogram and PDI information in DOMO
• Investigating and correcting data discrepancies promptly, documenting recurring issues and recommending practical improvements to data‑control processes
• Providing timely user support and Q&A to Category Managers on the use of the space planning self‑service tool, including basic navigation, data interpretation and issue escalation
• Maintaining simple user guidance, frequently asked questions and issue logs to encourage consistent use of the self‑service tool and reduce repeat enquiries

• Diploma or degree in merchandising, retail, business, data management, design, space planning or a related discipline
• Relevant experience in retail merchandising, planogramming, space planning, master‑data maintenance or a similar operational role
• Hands‑on experience with JDA or another space‑planning or planogram system is preferred; confidence in learning new systems and AI‑enabled tools is essential
• Good working knowledge of Microsoft Exc