Sales Manager

5 hours ago

singapore YOTEL SINGAPORE ORCHARD ROAD Full-time

The Sales Manager is responsible for meeting and exceeding room revenue goals established for the account portfolio through a strategic and aggressive sales solicitation of rooms from the assigned market.


Main Responsibilities

  • Responsible for developing business opportunities with potential new & existing clients, maximising occupancy and average rate of priority segments while upholding guest service and accommodations to all guests.


  • Generate new business opportunities to maximise revenues and profits and improve the hotel’s performance in the marketplace.


  • Achieve revenue, room nights and occupancy goals.


  • Undertake a systematic and planned schedule of sales calls, client visits, networking activities, and business development efforts to identify, qualify, and secure new business opportunities.


  • Solicits for room and group businesses through direct sales activities, prospecting, networking events, industry functions, referrals and other appropriate channels.


  • Build and maintain strong relationships with existing and prospective clients, industry partners, and key decision-makers within assigned market segments.


  • Understand, negotiate, and administer client agreements and contracts in accordance with hotel policies and commercial objectives.


  • Conduct hotel site inspections of clients and prospects as and when required


  • Communicate, demonstrate and support the company culture, vision, values and standards in all aspects of sales activities.


  • Maintain accurate and up-to-date account profiles, sales activities, opportunities and client information within the CRM system, ensuring data integrity and compliance with company policies and data protection requirements.


  • Perform any other duties and responsibilities assigned by management that support the achievement of departmental and business objectives.



Knowledge, experience, skills required

  • Minimum of 2 years in sales roles within Hotel Sales & Marketing.


  • Must have the ability to solicit, qualify and secure business in addition to growing existing accounts.


  • Thorough knowledge of major market segments.


  • Detailed knowledge of the Singapore hotel environment.


  • Ability to identify market patterns and trends and lead change as needed to protect market share.


  • Self-motivated, results-oriented, and capable of working independently while contributing positively to the team.


  • Experience and knowledge of using hotel sales systems, CRM platforms, and market intelligence tools is an advantage.