ITIL Shift Lead

A leading technology recruitment agency is seeking a Problem Manager based in Singapore. This role involves establishing the problem management framework, leading investigations for major incidents, and managing problem records using ITIL processes. The ideal candidate will have at least 6 years of experience in incident/problem management, ideally within...

A recruitment consultancy based in Singapore is seeking an experienced Cloud Operations Lead. In this hands-on leadership role, you will manage a team across system administration, endpoint management, and cloud operations. Key responsibilities include overseeing AWS cloud operations, ensuring ITIL-aligned service delivery, and managing operational risks....

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW. Through nine global offices and a rapid-response delivery model, Accion offers a range of...

We are hiring an experienced Incident Manager to lead Major Incident Management for business‑critical systems operating in a 24/7 enterprise environment. The role focuses on rapid service restoration , stakeholder communication , and continuous reduction of recurring incidents . Key Responsibilities Lead and control high‑severity / Major Incidents end to...

A leading telecommunications provider in Singapore is looking for an experienced professional to manage major incidents in their IT infrastructure. The role requires a minimum of 5 years' experience in an IT environment, extensive knowledge in major incident management, and ITIL V3 certification. You will coordinate resolution efforts, ensuring minimal...

A leading technology company in Singapore seeks a Service Desk Lead to oversee daily operations of the service desk. The role involves coordinating tasks, supporting staff, and ensuring high-quality user support. Candidates should possess strong leadership skills, familiarity with ITIL practices, and proficiency in IT service management tools. This position...

A technology management firm in Singapore is seeking an experienced release manager. The role entails planning, scheduling, and coordinating technology releases while ensuring compliance with management policies and standards. Candidates should have at least 3 years of hands-on experience in release management or IT service management, familiarity with ITIL...

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and...

A leading banking technology firm in Singapore seeks an experienced Incident Manager to oversee IT service management. The ideal candidate will have at least 5 years of experience in a similar role within a banking environment, possessing strong managerial, analytical, and problem-solving skills. Knowledge of ITIL concepts and performance monitoring tools is...

Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re...