Freelance Creative Services Manager

Get AI-powered advice on this job and more exclusive features. Interface with cross-departmental teams to ensure seamless campaign delivery. Own and lead internal status meetings. Prioritise and streamline work streams based on critical path. 2. Resource Management Continuously develop expertise in all internal systems and tools. Identify and schedule the right resources for projects, working directly with the Head of Creative Services. Build and resource complex timelines using proper project management methodologies and tools. Manage overall leave and exit movements - includes coverage and handover planning. Recruit external talents - includes sourcing, administrative work and onboarding. Possess advanced and intricate understanding of both individual and team’s capabilities (competency levels in different hard skills and software) to best fit creatives according to scope and project briefs. Have a clear oversight of full creative capacity and number of creative briefs in the system to ensure agency efficiently and talents are effectively utilised, and tailor/plan accordingly (e.g. shifting of work, hiring of freelancers etc.). Maximise team output and efficiencies by de-conflicting and working with internal teams on the best solution for all parties. Able to forecast in advance if de-conflicting and offloading resource workload is needed to meet project timelines. 3. Creative Constantly challenging/pushing for high quality - not by criticism but in the spirit of elevating the quality of work with good solutions and ideas. Cognisant of recent aware winning works/industry best practices. Understanding of industry trends and their impact on client and company’s businesses. 4. Operations & Finance Identify where altered requirements will involve extra time or extra resources and efficiencies can be gained. Proactively identify areas for improvement within process; suggest/implement solutions. Track and maintain overall creative budgets for freelancers and interns. 5. People Management Collaborate daily with project managers and internal counterparts. Maintaining good working relationships with all the relevant parties (brand managers, project managers, creatives etc.) to ensure smooth workflow, communication and enhance resource management. Be a partner to the Executive Creative Director to drive excellence within the team (e.g. take pride in work, meeting timelines, finding suitable talent etc.). Provide the management team with regular updates of the current creative landscape resourcing and forward plan (including timelines, budget etc.) against the resource needs. Able to take calculated risks and respond to the changing internal landscape with agility. A confident leader who understands the intricacies of the business who demonstrates good decision-making and coming up with creative solutions (e.g. on matters of talent matching, flexible working arrangements etc.). Work with the Creative Directors to identify opportunities for growth and development when scheduling resources. Demonstrate good judgement in choosing methods of communication that are most effective and efficient within the agency. Job Specifications Knowledge & Experiences Required At least 5 years relevant experience in project management in the creative/advertising industry. Leadership experience in managing various internal stakeholders. Sound financial planning and budget management experience. Skills Required Excellent communication and multi-tasking skills. Excellent relationship management and problem-solving skills. Ability to work well with cross-functional teams. Attributes Must be meticulous, detail-oriented and pro-active. Team player with a ‘hands-on’ approach. Responsive with a ‘can-do’ attitude, willing and positive attitude to be a support system for the creative team. Ability to work under tight deadlines in a fast-paced environment. An ability to prioritise workload as well as to pre-empt, identify and respond to problems. Reliability, e.g. resilience, confidence, tenacity and maturity. Personal, enthusiastic and committed - capable of gaining trust and respect from colleagues. Passion for creative work and the creative industry. Seniority level Mid-Senior level Employment type Contract Job function Advertising Industries Advertising Services #J-18808-Ljbffr