Analyst / Senior Officer, Customer Service Executive, Branch Banking, Consumer Banking Group
1 week ago
Join to apply for the Analyst / Senior Officer, Customer Service Executive, Branch Banking, Consumer Banking Group role at DBS Bank . Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. DBS offers a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, tailored to support customers at every life stage. Our financial solutions are the best in the business and designed to meet your needs. Responsibilities Handle over-the-counter transactions efficiently and accurately. Assist customers’ inquiries and ensure DBS service delivery standards are met for total customer satisfaction. Prospect and introduce customers to the Bank’s products and services. Market and provide advisory on General Insurance to customers. Educate and migrate customers towards our digital platform. Drive service excellence in customer satisfaction, including wait times, problem resolution, and feedback management. Understand issues and escalate to management promptly when necessary. Ensure compliance with all regulatory requirements. Contribute to team efforts by achieving related results. Requirements Minimum Diploma qualification. Experience in delivering excellent customer journeys. Prior experience in the financial services sector is preferred. Enjoy working in a fast-paced environment. Excellent interpersonal and communication skills. Meticulous and a good team player. Highly adaptable to deal with ambiguity. Ability to adapt to digital systems & tools such as Branch Connect. Certification in BCP and PGI is required; candidates will need to complete these if selected. Working hours are Monday to Friday and half-day on Saturday, with off in lieu for Saturday work. Apply Now We offer a competitive salary and benefits package, along with a dynamic environment supporting your development and recognizing your achievements. Primary Location : Singapore Job : Customer Service Job Posting : Apr 25, 2025, 4:25:53 PM #J-18808-Ljbffr
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Singapur, Singapore Overseas Chinese Banking Corporation Full timeOverview As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of...
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Singapur, Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full timeOverview A Regional Senior Business Analyst role in IT department with Senior BA or Product Owner knowledge and experience to conceptualize strategic business/operations solution, drive transformation and support product development in the Core Banking services for the Group. Responsible to drive ongoing, long-term program and product roadmap for continuous...
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Treasures Bancassurance Specialist
1 week ago
Singapur, Singapore DBS Bank Full timeOverview DBS Treasures Bancassurance Specialist (Offshore), Consumer Banking Group. This role sits within DBS Treasures, a leading wealth management platform in Singapore, serving both Onshore and Offshore affluent clientele. The team provides personalised advice and support from proficient relationship managers, investment counsellors, specialised...
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Treasures Bancassurance Specialist
1 week ago
Singapur, Singapore DBS Bank Full timeTreasures Bancassurance Specialist (Onshore), Consumer Banking Group Join to apply for the Treasures Bancassurance Specialist (Onshore), Consumer Banking Group role at DBS Bank . Business Function DBS Treasures is a leading wealth management platform in Singapore, uniquely positioned to cater to the diverse requirements of both Onshore and Offshore affluent...
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Back to Work- Wealth Planning Manager
1 week ago
Singapur, Singapore DBS Bank Full timeBack to Work- Wealth Planning Manager / Senior Wealth Planning Manager, Consumer Banking Group Join to apply for the Back to Work- Wealth Planning Manager / Senior Wealth Planning Manager, Consumer Banking Group role at DBS Bank Back to Work- Wealth Planning Manager / Senior Wealth Planning Manager, Consumer Banking Group 3 months ago Be among the first 25...
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Wealth Planning Manager
1 week ago
Singapur, Singapore DBS Bank Full timeJoin to apply for the Wealth Planning Manager / Senior Wealth Planning Manager, Consumer Banking Group role at DBS Bank 3 months ago Be among the first 25 applicants Join to apply for the Wealth Planning Manager / Senior Wealth Planning Manager, Consumer Banking Group role at DBS Bank Who You Are Who You AreYou have our customers’ best interests at heart....
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Singapur, Singapore Overseas Chinese Banking Corporation Full timeWHO WE ARE As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of...
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Head, Corporate Banking
1 week ago
Singapur, Singapore RHB Banking Group Full timeAbout the Role We are seeking a dynamic and experienced Head of Corporate Banking to lead our Corporate Banking team at RHB Banking Group. This leadership role is pivotal in driving strategic growth, managing high‑value client relationships, and ensuring the team delivers exceptional financial solutions. The successful candidate will oversee a team of...
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Senior Analyst/AVP, Agency Operation
4 days ago
Singapur, Singapore SUMITOMO MITSUI BANKING CORPORATION Singapore Branch Full timeJob Description Handle loan administration & operation functions of syndicated loans that the bank is mandated as agents with dual role functions as maker and checker. The day-to-day functions include but not limited to drawdowns, rollovers, payments, maintenance of records etc. Liaise with borrowers, participants, agents, and internal stakeholders on loan...
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Singapur, Singapore SUMITOMO MITSUI BANKING CORPORATION Singapore Branch Full timeResponsibilities Process daily trade transactions in a timely and accurate manner within service level agreement Perform pre-processing review of customers’ submissions and conduct documentary checks Check shipping documents and identify documentary discrepancies, in accordance with ICC standard guidelines, International Standard Banking Practices, etc....
