Clinic Assistant/ Executive

We are looking for a Clinic Assistant to be a vital part of our team. We are a lean operation and are seeking for someone who enjoys working in a supportive, respectful and team-based environment. We value a healthy and happy work culture. Individuals with a positive mindset, good communication skills and respect for colleagues and patients are important to us. Flexibility and a willingness to undertake a range of responsibilities assigned by the doctor from time to time will be critical to our success. This role is perfect for someone with prior experience and a highly motivated individual with the right aptitude and attitude.Your Role This is a comprehensive role including various aspects of clinic operations. Your responsibilities will include, but not limited to: Front of House : Registering patients, handling patient queries via emails and calls, managing bookings, follow up and reminders, dealing with patient feedback and ensuring a smooth patient experience. Prepare patients' medications for doctors' review and dispense medications. Assist Doctor : Taking vitals, assist with consultation and chaperone duties Doctor's Case Logs: Managing and maintaining accurate records of the doctor's cases. Ensure timely and accurate upload of patient test results on Plato. Coordinate with Hospitals, Other Clinics: Liaise with hospitals for patient admissions and scheduling of operations and coordinating with other doctors/clinics/labs re. referrals Billing & Invoicing: Preparing and following up on bills and invoices with patients, insurers, hospitals and processing billing/submissions through MediSave and insurers. Medical device/medical supplies/inventory Procurement/Management: Managing and maintaining all clinic inventory, including liaising with pharma and device companies and third parties re medical devices, medication and medical supplies. Medical Records: Maintaining accurate, up-to-date and compliant medical records, notes, databases and documentation. Accounting and Financial Records and Company Records : Maintaining accurate financials and liaising with accountant and company secretary on relevant information and filing. Assisting clinic manager in enquiries from accountant and auditors. Regulatory & Compliance: Assisting with clinic management and license applications/renewals and working with the PDPA officer on data management and compliance, where required. Clinic Administration, Management & Maintenance: Overseeing the day-to-day running of the clinic, general maintenance, clinic supplies inventory and cleaning of the clinic premises. Ad-hoc Tasks: Handling various ad-hoc tasks related to clinic operations and doctor's requirements from time to time. Support daily clinic operations and upkeep. Who We're Looking For We are seeking a proactive and organized individual who can manage multiple tasks efficiently. Skills: You should be computer-savvy, have excellent organizational skills, be keen to learn and able to multitask in a fast-paced environment. Experience with the Plato clinic system and TPA will be an advantage. Experience: Prior relevant experience in a clinic setting will be highly advantageous but not essential. Aptitude & Attitude: Even without direct experience, a strong aptitude for learning and a positive, can-do attitude are crucial. Language Skills: Relevant language skills to effectively communicate with a diverse patient base will also be an advantage. Nurses Welcome: We especially encourage nurses with experience who are willing to retrain for clinic management and operations. Singaporeans/PRs only Clinic Details & Remuneration Location: Thomson/ Bishan/ Marymount Hours: 5.5 days/week (Part Time welcome) Weekdays: 8:30 AM - 5:30 PM Saturdays: 8:30 AM - 1:00 PM Flexibility to support outside of formal hours will be advantageous. Remuneration will vary depending on your experience and qualifications. Variable bonus will be dependent on both personal and company's performances. S$2,500 - S$3,500 If you are a motivated individual willing to provide high-quality patient care at the clinic, as well as performing administrative duties to ensure smooth clinic operations, we would be delighted to hear from you