Manager, Statistics

The Judiciary - comprising the Supreme Court, State Courts and Family Justice Courts - is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary's function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary's vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary. We welcome you to join our team as: MANAGER (STATISTICS & DATA ANALYTICS). The Registry is responsible for the management and disposal of cases, including processing, storing, retrieving of court documents and fixing hearings for matters which commenced in the Supreme Court.

You will be expected to:

• Develop and implement data review processes and quality control measures to ensure data integrity in case management and operational systems
• Conduct data extraction, verification and cleaning for meaningful analysis of caseload and judicial statistics
• Build and maintain statistical models for caseload analysis and judicial matters
• Identify system issues and collaborate with IT teams for resolution, recommending improvements where needed
• Monitor various key performance measures and work closely with internal stakeholders to ensure case management efficiency
• Prepare timely and accurate reports on judicial statistics and key performance indicators to aid management\'s strategic planning and decision-making
• Design and implement data visualisation reports, leveraging tools like Power BI and Tableau
• Manage data requests and enquiries from internal and external stakeholders, frame and scope data extraction parameters in response to data requests
• Coordinate with relevant departments on timely reporting and adherence to data management policies and procedures
• Stay abreast of the latest data analytics technologies and tools
• Participate in workflow improvements and system enhancement initiatives to boost operational efficiency
• Perform any other tasks as and when assigned

Requirements:

• 3 years of relevant working experience in data analytics or a similar role
• Strong proficiency in MS Office applications, particularly in advanced Excel analysis
• Experience with statistical analysis tools (especially Tableau) and knowledge of programming languages (e.g. Python)
• Good system and process development acumen
• Excellent analytical and numerical skills, with the ability to review complex datasets
• Result-oriented, able to multi-task and work under pressure
• Meticulous and strong organisational skills
• Strong communication and stakeholder management skills
• Proactive, with the ability to work independently and collaboratively in a team environment

Note: The successful candidate will be appointed on a one-year probationary contract in the first instance.

Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.

Standing at the apex of an effective and efficient court system, the Supreme Court's vision is to be a "Leading, Trusted Judiciary. Ready for Tomorrow". Our mission is to provide accessible justice that commands trust, respect and confidence. These are our success outcomes:- A thought leader in jurisprudence and court excellence;- Effective access to fair hearings;- High performing, service-oriented and passionate workforce; and- Innovative and future-ready organisation. A career at the Supreme Court will enable you to contribute and enhance the administration of justice. You will be part of a committed team of professionals who seek to provide access to justice with fairness, impartiality, integrity and responsiveness.