Store Manager

2 weeks ago

Singapore ZHONG ZHENG INTERNATIONAL PTE. LTD. Full time
Overview

Store Manager / Deputy Store Manager

Working Days: 5 days (need work on weekends/ Public Holidays)

Location: Ang Mo Kio Hub // NEX // Plaza Sing

Salary: $3000-$4000

Others: Attendance Allowance + Sales Incentive + Quarterly/Annual Incentives

Qualifications

Requirement:

  • Possess N-level/ O-level
  • At least 2 year of management experience in the health and wellness industry/ retail sales or high-end/luxury product sales
Responsibilities
  1. Store Operations
    • Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.
  2. Sales Targets
    • Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis. Monitor performance, allocate tasks, and implement action plans to ensure goals are consistently met or exceeded.
  3. Team Leadership
    • Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance. Build a high-performing team and develop future leadership talent.
  4. Customer Management
    • Build and maintain relationships with key clients, VIPs, and corporate customers. Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.
  5. Marketing & Promotions
    • Execute company marketing campaigns and in-store promotions. Collect feedback from customers and staff to improve sales strategies. Contribute to planning and implementing initiatives to increase footfall and sales revenue.
  6. Additional Responsibilities
    • a. Provide tailored recommendations of wellness products to suit customer needs.
    • b. Support and guide new team members to improve their sales and customer service skills.
    • c. Contribute actively to business development by identifying new market channels, planning sales activities, increasing store revenue, improving customer retention, and enhancing the average transaction value.
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