Site Reliability Engineer

Company Overview Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, offering price data, news, analytics and events for agriculture, forest products, metals and mining, and new‑generation energy markets. Founded in 1865, it employs over 600 people across the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. Job Description We are seeking a Site Reliability Engineer (SRE) to join our growing SRE team as a permanent member of staff. This is a hands‑on technical role focused on ensuring the reliability, performance, and operational excellence of our digital platforms. The Role The position is the first technical hire within our Singapore office and will play a key role in establishing operational coverage and engineering presence in the Asia time zone. You will help maintain 24/7 availability of our systems, support platform health, reduce operational toil, and enhance observability, resilience, and redundancy under the guidance of Lead and Senior SRE Engineers. Principal Accountabilities Platform Reliability and Operations Monitor and maintain the health, availability, and performance of production and non‑production platforms. Respond to incidents and alerts, performing triage, resolution, and escalation as needed. Contribute to the development and maintenance of observability tooling (e.g. Grafana, Prometheus) to ensure robust monitoring, alerting, and telemetry. Identify and reduce operational toil through automation and process improvement. Support the development and maintenance of runbooks and operational documentation. Participate in the Major Incident Management as a Service (MIMAS) process, providing technical input and follow‑up actions. Collaborate with Engineering, Cloud, and Data teams to support platform resilience and redundancy initiatives. Contribute to proactive issue detection and reliability improvements across the platform estate. Collaboration and Continuous Improvement Work closely with Senior SREs and other technical teams to implement reliability-focused enhancements. Participate in daily stand‑ups, retrospectives, and planning sessions to align on priorities and share operational insights. Communicate clearly with stakeholders across Engineering, Data, Apps Support, and InfoSec. Contribute to a culture of blameless post‑incident reviews and continuous improvement. Support onboarding and mentoring of junior team members and seconded staff. Qualifications Essential Skills and Experience 2–4 years of experience in Site Reliability Engineering, DevOps, or infrastructure operations. Strong hands‑on experience with Microsoft Azure, including core services such as compute, networking, and storage. Proficiency in monitoring and observability tools such as Grafana, Prometheus, or similar. Experience with scripting and automation (e.g. Python, Bash, PowerShell). Familiarity with infrastructure‑as‑code tools (e.g. Terraform, Ansible). Solid understanding of Linux and/or Windows operating systems. Experience with incident response, root cause analysis, and operational troubleshooting. Understanding of cyber remediation and patching processes. Ability to work independently and effectively in a remote‑first, globally distributed team. Comfortable being the first technical point of contact in the Singapore time zone, with support from global colleagues. Desirable Skills and Experience Azure certifications (e.g. Azure Administrator Associate). Experience with containerisation and orchestration (e.g. Docker, Kubernetes). Exposure to FinOps practices and cloud cost optimisation. Familiarity with change management processes and CAB participation. Values METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance. ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done. GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency. INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer‑centric in all that we do. COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. How to Apply If you are excited by the above, please complete the application form. The form is an important part of the selection process: it will determine whether or not you’ll be chosen to have an interview and will inform the questions we’ll ask on the day. Be sure to provide all the information requested so we can assess your fit. #J-18808-Ljbffr