Site Reliability Engineer

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. Job Description The Role We are seeking a Site Reliability Engineer (SRE) to join our growing SRE team as a permanent member of staff. This is a hands-on technical role focused on ensuring the reliability, performance, and operational excellence of our digital platforms. This position is the first technical hire within our Singapore office and will play a key role in establishing operational coverage and engineering presence in the Asia time zone. As part of a globally distributed team, you will help maintain 24/7 availability of our systems by supporting platform health, reducing operational toil, and enhancing observability, resilience, and redundancy. You will work under the direction of the Lead and Senior SRE Engineers, contributing to incident response, automation, and continuous improvement initiatives. This role is ideal for engineers with a solid foundation in cloud-native operations and a passion for improving system reliability through engineering excellence. PRINCIPAL ACCOUNTABILITIES Platform Reliability and Operations Monitor and maintain the health, availability, and performance of production and non-production platforms. Respond to incidents and alerts, performing triage, resolution, and escalation as needed. Contribute to the development and maintenance of observability tooling (e.g. Grafana, Prometheus) to ensure robust monitoring, alerting, and telemetry. Identify and reduce operational toil through automation and process improvement. Support the development and maintenance of runbooks and operational documentation. Participate in the Major Incident Management as a Service (MIMAS) process, providing technical input and follow-up actions. Collaborate with Engineering, Cloud, and Data teams to support platform resilience and redundancy initiatives. Contribute to proactive issue detection and reliability improvements across the platform estate. Collaboration and Continuous Improvement Work closely with Senior SREs and other technical teams to implement reliability-focused enhancements. Participate in daily stand-ups, retrospectives, and planning sessions to align on priorities and share operational insights. Communicate clearly with stakeholders across Engineering, Data, Apps Support, and InfoSec. Contribute to a culture of blameless post-incident reviews and continuous improvement. Support the onboarding and mentoring of junior team members and seconded staff. Qualifications KNOWLEDGE, EXPERIENCE AND SKILLS We are looking for individuals who are passionate about reliability engineering, eager to learn, and committed to operational excellence. You should be a strong team player, comfortable working in a fast-paced environment, and aligned with our values. Essential Skills and Experience 2–4 years of experience in Site Reliability Engineering, DevOps, or infrastructure operations. Strong hands-on experience with Microsoft Azure, including core services such as compute, networking, and storage. Proficiency in monitoring and observability tools such as Grafana, Prometheus, or similar. Experience with scripting and automation (e.g. Python, Bash, PowerShell). Familiarity with infrastructure-as-code tools (e.g. Terraform, Ansible). Solid understanding of Linux and/or Windows operating systems. Experience with incident response, root cause analysis, and operational troubleshooting. Understanding of cyber remediation and patching processes. Ability to work independently and effectively in a remote-first, globally distributed team. Comfortable being the first technical point of contact in the Singapore time zone, with support from global colleagues. Desirable Skills and Experience Experience with containerisation and orchestration (e.g. Docker, Kubernetes). Exposure to FinOps practices and cloud cost optimisation. Familiarity with change management processes and CAB participation. Additional Information Our Values Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are: METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done GROWTH MINDSET . This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer-centric in all that we do COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. You’ve read a little about us – now it’s over to you If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day. It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great. #J-18808-Ljbffr